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“WONDERFUL!!” 5 of 5 stars
Review of Antica Torre di Via Tornabuoni

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Antica Torre di Via Tornabuoni
4.0 of 5 Hotel   |   Via dei Tornabuoni 1, 50122 Florence, Italy   |  
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Ranked #5 of 459 hotels in Florence
Aussie
Top Contributor
60 reviews 60 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
“WONDERFUL!!”
5 of 5 stars Reviewed February 22, 2013

A new hotel for me in Florence. We travelled in winter and thought the sunny roof terrace would be a loss - however we arrived in Florence to beautiful sunshine and made the most of the beautiful terrace. Brilliant!! Upon arrival were we're shown our rooms which had kindly been grouped together and our up-grade was very much appreciated!! The rooms were just beautiful and quiet and well-appointed. Free wifi. All clean and the beds comfortable!! Breakfast was lovely and the staff always so attentive and friendly. Great value for money. The location is excellent and easy walking distance to everything really!! Not far from the Ponte Vecchio - but it is quiet. Lovely rooftop views 360degrees. I cannot recommend this hotel more highly - will definitely be returning!!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 25, 2013
Dear AnnaAussie,
thank you for the kind comment you made in Tripadvisor.
I'm glad you appreciated all our services and amenities and much more the upgrade, in fact, it's always a pleasure to offer a free upgrade in case of special anniversary or special occasions.
Please, feel fre to contact me anytime in case you'll come back in Florence and I'll be happy to assure the best possible treatment.
Sincerely,

Maria Rita Bellini
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gravesend, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 21, 2013

We've just recently returned from a wonderful trip to Florence and this hotel was the icing on the cake.
The Antica Torre di Via Tornabuoni is a beautiful little hotel, within easy walking distance from the railway station and most of the major attractions in Florence. We walked everywhere and nothing was too far away. We had a lovely room with our own balcony which was very nice. The views from the two rooftop terraces are superb and are a nice place to relax with a drink. All of the staff are very friendly and helpful and make you feel very welcome and I would like to thank them for helping to make our stay so enjoyable. We wanted to go to a good restaurant for a nice meal on Valentines night and were recommended one by the reception staff which they booked for us and we were not disappointed. We sat at a table right by the Arno river overlooking the Ponte Vecchio bridge and had a delicious meal and a great night which we will never forget. The breakfast was very good, normal continental breakfast but they also did sausages, crispy bacon and scrambled egg. All in all, a great little hotel which we would definitely return to the next time we go to Florence.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 22, 2013
Dear purplehouse59,
Thank you for the wonderful opinion you shared with many other travellers about the Antica Torre di Via Tornabuoni 1.
I'll thank all the staff for the suggestion they gave you on St. Valentine's and I wish we will have the opportunity to suggest more local place for wonderful meals on your next visit of Florence.
Best Regards,

Maria Rita Bellini
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, United States
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2013

Antica Torre di Via Tornabuoni has been our home away from home on our last two visits. We love the location, the staff, and the elegant design. The hotel is on the Arno across from Ferragamo and is within easy strolling distance of a number of remarkable restaurants. We love the view from the roof terrace and the delicious breakfast served there in the mornings. There is also a very capable bartender there in the evenings. Our next stay in Florence will definately be at Antica Torre.

Room Tip: The Suites are beautifully scaled.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 22, 2013
Dear GaryInman,
it's a pleasure to see that this was your second stay at the Antica Torre di Via Tornabuoni 1!
We wish to have the opportunity to welcome again in the future so you'll discover all the news coming in our Tower.
Kind Regards,

Maria Rita Bellini
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lichfield, United Kingdom
Top Contributor
107 reviews 107 reviews
25 hotel reviews
Reviews in 44 cities Reviews in 44 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed February 15, 2013

If you want to eat breakfast with a view of one of the iconic scenes in the world, stay here. The roof top terrace has 2 sides, one overlooking the arno and 1 overlooking the duomo. We were stuck as to which view we wanted most, both were fantastic.

The view isn't the only plus of this hotel though. The staff are fantastic. Helpful doesn't even begin to explain their service. They had sorted a great restaurant for our first night and also gave us directions to a trattoria away from the tourists for lunch the next day.

You get the best of both worlds here. It's close the the Florence tourist sights but also you can walk across the bridge over the river to get away from the tourist traps and eat like a local.

Our room was spacious with a bath and a separate shower. Big tv too if that's your thing.

Perfect

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 22, 2013
Dear hoggat,
grazie for your comment and for your words regarding the view from our terrace - I'm from Florence and I should admit it's probably the best I've never seen in my life!
We wish to welcome you again in the future and we will be happy to recommend more great restaurant and trattoria in town.
Sincerely,

Maria Rita Bellini
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 11, 2013

My family, including 2 children (ages 12 and 8), stayed in the Panoramic Suite at this lovely hotel. We came from staying in a suite at the Intercontinental Paris Le Grand and this hotel did not disappoint!

As many reviews mention, the location can not be beat. Our lovely room was spacious, with a private terrace overlooking the Arno.

The rooftop terrace and restaurant is the place to be in Florence. The view from this terrace is spectacular, and the complementary breakfast is good. We were lucky to be in town for a fireworks show and the guests all gathered on the roof top balcony for the best seats in town.

But, a hotel is only as good as its staff, and in this area, this hotel is peerless. We didn't plan ahead and found that the horseback riding excursions (outside tour company) in Tuscany were sold out. The front desk began making calls in the morning, and found a driver who took us to a private ranch where we enjoyed a day of horseback riding. The driver also took us to a restaurant that had probably the best view in Tuscany.

The staff, especially the restaurant staff, made us feel like family. Always trying to do something special, and my children fell in love with them. Latiffa and others gave our children a special gift during our last breakfast before check out. My kids were almost in tears because they were so sad about leaving. ### To Latiffa, Madison and Austin say "hello" and they miss you ###

We continue to recommended this hotel to our friends and to anyone considering an amazing hotel (and staff) in Florence.

This hotel is a destination in itself.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 4, 2013
Dear TripforFour,
thank you for sharing your experience at the Antica Torre di Via Tornabuoni 1.
First, I need to thank evrybody for the passion in theirjob and above all ,I'll thank Latifa for getting your son's stay in Florence so wonderful!
I look forward to welcome all your friends, and please, feel free to contact me directly for any information you may need.
Best Regards,

Maria Rita Bellini
General Manager
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Vancouver, Canada
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 8, 2013

Many hotels have staff who are friendly, helpful and efficient. Sometimes, it takes a really exceptional experience to understand the difference between service that is very good and service that is truly outstanding. We were fortunate to have had such an experience at a recent stay in Florence.

To a person, the staff at the Antica Torre were helpful and friendly, but various instances set their service at a higher level than merely very good. One example is the advice given us at reception when we were planning our Sunday schedule with very limited time available to us to see Michelangelo's David (state museums are closed on Mondays and we were slated to leave on the Tuesday). We were advised to try going to the Accademia at 5pm when the daily crowds would be at their lowest, and we would still have 90 mintues to visit the gallery. This was one example out of many in which staff gave very helpful advice during our stay, and is the kind of specific advice one does not always receive. Staff also helped with arranging dinner reservations, train reservations, calling taxis and recommending places to eat and things to see. I have stayed at hotels where such help resulted in a service charge, or where tips were expected, but not at the Antica Torre. Every facet of the staff's work and behaviour was exemplary and made staying in Florence that much better.

The hotel's location is wonderful: across the street from the Arno, and about two blocks from the Uffizi. This in itself is not surprising as central Florence is quite compact, and it is difficult to imagine any hotel in the area being described as poorly located. As with many boutique hotels, trying to find the entrance if you do not know it is there can be a bit of a challenge. That said, its address on the Via Tornabuoni means getting to the hotel entrance does not require too much of an adventure.

We were on a fifth floor room near the back of the hotel, and had a bit of a view over the rooftops of adjoining buildings. Rooms on lower floors would allow even less to look at. That said, the view from the rooftop terrance is spectacular. This is where breakfast is served, and we spent a good chunk of one sunny morning sipping coffee on the terrance. There was construction going on in the road in front of the hotel, and staff seemed to think it was anybody's guess when the work would end. However, the work crews knocked off at a very civil hour each afternoon, so nobody's sleep would have been disrupted by the noise.

Our room was a little plain, and could have used a new coat of paint by a professional painter (the paint job looked like something I would have done myself). That said, the room was spotless, and the king size bed was very comfortable. The bathroom was well appointed although I am still puzzled what it is most hotels in Europe have against shower curtains large enough to keep the water from spraying out onto the floor.

One other word, the elevator is best approached with a bit of a Zen attitude. It is a small, old hydraulic elevator that moves at a speed that is almost surreally slow.

Will we stay at this hotel again? Absolutely. In fact we are planning our next visit to Florence and stay at the Antica Torre already.

Room Tip: As with many boutique hotels, the Antica Torre does not appear geared to families. It is perfect fo...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 4, 2013
Dear WDTVancouver_Canada,
grazie grazie grazie for the keen description of the Antica Torre di Via Tornabuoni 1.
Your words are so much important to motivate the staff to offer always suggestions and reccomandation to all our guests!
Please, feel free to contact me directly for your next visit of Florence and I'll be happy to offer the best available service - again!
Sincerely,

Maria Rita Bellini
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 31, 2013

The location - excellent!
The staff - international and helpful.
The terrace - a very special amenity for guests.
The breakfast - average but I seldom have high expectations for the buffet.

The room - a generous size and the rooftop view (we booked last minute and did not pay top dollar) fine, pleasant. The room was spare, comfortable and the old armoire was a charming piece. The bathroom marble was specific, not to my taste, but in good condition so I appreciated it. The room and bathroom were clean. But the soft goods...sigh. The curtains, bedding, and carpet looked cheap, worn and dated, even if they are not. The room decor lacked and does not resemble any photos of the property that I've seen posted on Trip.

All in all, the room did not detract from our positive experience in a significant way but I am amused by the adoring reviews. Clearly we chose poorly, needed to have paid more for more, or got the dud room that day.

Location, service, cleanliness win the day in our experience.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, February 5, 2013
Dear Naviguesstrix,
thank you for sharing your experience with many other travellers.
I'm glad you appreciated the location, the staff, the terrace and the breakfast but at the same time, I'm sorry if the room you booked was not to your taste. Our rooms respect the traditional Florentine style in terms of decoration and athmosphere so I'm sure our style is for many but not for everybody.
I look forward to welcome you again in order to let you experience a different room category, like a Grand Deluxe or a Suite.
Best Regards,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Antica Torre di Via Tornabuoni

Also Known As:
Antica Torre Di Via Tornabuoni Hotel Florence
Antica Torre Di Via Tornabuoni Hotel
Address: Via dei Tornabuoni 1, 50122 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Florence
#7 Family Hotel in Florence
#10 Romantic Hotel in Florence
#25 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Antica Torre di Via Tornabuoni 4*
Official Description (provided by the hotel):
Antica Torre di Via de' Tornabuoni 1 in Florence is a stunning Historical Residence, centrally located in the birthplace of the Italian Renaissance. The Residence is a Medieval Tower dating from the thirteenth century in elegant Via Tornabuoni, synonymous with the most prestigious brands of Florence. Most of the rooms have a wonderful and exclusive view of the city, the Arno River or of Via Tornabuoni with Santa Trinità square and bridge.All the rooms come fully equipped with all the creature comforts expected of a luxury establishment, including plasma television with Sat-TV, DVD player and free DVD library for our guests, complimentary wireless connection, telephone with direct phone lines, mini-bar, elettronic safe, air conditioning, heating, private bathroom with bath or shower and hair-dryer, slippers.On the rooftop terrace, a Mediterranean and American breakfast is served every morning on a rich buffet served with Richard Ginori porcelains, accompanied by hot beverages and fresh fruit juices. This is all framed by a unique and breathtaking panoramic view of Florence and the surrounding hills, that will contribute to start your day in the most pleasant way. ... more   less 
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