Travelling around Italy I stayed in 3-4 hotels all at a similar price point. This one was definitely the nicest - spacious rooms, spotlessly clean, comfortable bed, reliable wi-fi. By no means a luxury hotel, but very pleasant indeed and excellent value for money. Location was very good - close the Duomo, local shops, rail station and nice restuarants. The staff were very helpful - gave patient and thoughtful advice where to eat etc, and when the elevator broke down were very good about carrying my luggage up and down stairs. I will happily stay here again next time I am in Florence.