We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I'd recommend it” 4 of 5 stars
Review of BEST WESTERN Hotel River

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added BEST WESTERN Hotel River to your Saves list
BEST WESTERN Hotel River
4.0 of 5 Hotel   |   Lungarno della Zecca Vecchia 18, 50122 Florence, Italy   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 30%
Ranked #148 of 461 Hotels in Florence
Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“I'd recommend it”
4 of 5 stars Reviewed April 29, 2014

Nice breakfast (yummy cappucino if you ask) and always so easy to find your way home after a day of sightseeing - just head to the River and turn left. It was also handy being able to ask the front desk to call for a taxi (they come within 3 min.) or to make a restaurant reservation which is something you can't get through an air bnb

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

427 reviews from our community

Traveler rating
    141
    196
    62
    20
    8
See reviews for
69
207
10
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Sarasota, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 24, 2014 via mobile

My five day stay was just super and the only real downside was the poor internet service and lack of coat hangers. They said the internet was being fixed but it made daily planning difficult. If not for the internet I would be rating it a 5. The morning breakfast was just the best ever and the customer service was exceptional. They always had a smile, a map and great knowledge of the city.
I will be staying there again. It was very reasonably priced for Florence.

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

Our first family holiday outside the UK brought us to this hotel. The staff were immediately helpful and we managed to purchase an upgrade to a great room. Hotel River is clean, efficient and characterful with a pleasant "art deco" lobby and small bar. It is about 10 minutes walk to the old town, and we managed all the sights by foot with no difficulty. Breakfast is plentiful, fresh and continental (previous reviewers please remember where you are!). Yes, there are some problems with WiFi (it is free!) but the staff helped and listened when I suggested rebooting the router which fixed the problem. I would stay there again with no hesitation.

Room Tip: Rooms on the front have the river view, but they are noisy when the window is open. If you want pea...
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

My friend and I had reserved a Hostel close to the center of the city. We had our check in time, but they had no room ready for us until several hours later. We decided to not stay there and went on a walking search. We found the Hotel River and would have just walked by thinking it was too expensive, then we saw that it was a Best Western, so we decided to take a chance. It was incredibly affordable and the staff was amazing. They were very helpful and gave advice and recommendations that would otherwise been learned the hard way. The location was great and within reasonable walking distance to everything in the center city. When I come back to Firenze, I will be staying here again.

Room Tip: We were happy with any room because we did not go to stay in a hotel all day.
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 17, 2014

Stayed 2 nights recently:
*Staff was extremely friendly and helpful.
*Location was great.....easy to get to and from train station.
*Breakfast was excellent! Try blood orange juice for sure.
*WiFi was terrible! Constantly kicked off, extremely frustrating. Even use from lobby as recommended was unsuccessful.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2014

Location: Excellent!! On the river, very close to the old city. Balcony with great view!
Service: OK. Try there best, but there were WiFi problems (not only for us) that they couldn't solve.
Room: Very small, 2 beds attached into one and very small bathroom (no bath).
breakfast: Poor. No variety,

Summery: Location, location, location. Thats it.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2014

I have been here for a week for work.Outstanding continental breakfast thanks to the morning welcomes and smiles from Esther and Francesca.Clean rooms. Central position. High service and care level. Advised!!!

Stayed March 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Hotel River? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel River

Address: Lungarno della Zecca Vecchia 18, 50122 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Room Service Wheelchair access
Hotel Style:
#64 Luxury Hotel in Florence
#97 Business Hotel in Florence
#139 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel River 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Venere, Cheap Tickets, Priceline, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Hotel River reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
River Hotel Florence

Owners: What's your side of the story?

If you own or manage BEST WESTERN Hotel River, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.