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“A few days with friends” 4 of 5 stars
Review of Hotel Diplomat

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Hotel Diplomat
4.0 of 5 Hotel   |   Via Luigi Alamanni 9, 50123 Florence, Italy   |  
Hotel amenities
Ranked #214 of 460 Hotels in Florence
Essex
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
“A few days with friends”
4 of 5 stars Reviewed June 13, 2013

We go away in a group of 10 every year and Florence was our choice this year. On arrival in Florence we crossed to the entrance marked Diplomat but found that we were in fact, booked into another section. No Problem - we were escorted to the appropriate entrance and were pleasantly surprised by the style and ambience. Our rooms , all different, were pleasant and clean with superb sound proofing ( its opposite the main line station ) The location is ideal as it is a short walk to all the main sites. The Hotel's Happy Hour is great with plentiful tapas style dishes available in the very comfortable bar. We were very impressed that as we came in on the second night, the bar staff ensured that we all had seats round one table.
Its a lovely hotel with friendly staff in a good location

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapoStruttura, Responsabile reception at Hotel Diplomat, responded to this review, June 18, 2013
Dear Pigling,
thank you for your words of praise. The bar staff works very hard on providing the best possible service and they are always happy when we forward them any feedback that we receive. I will be happy to let them know of your positive comments on their work. We will be pleased to have you again in our hotel on your next trip to Italy

Andrea Masi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
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    106
    59
    28
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 12, 2013

We stayed at this hotel in Feb 2013 for 5 nights. It was the best hotel of our stay - the staffs were very friendly and the rooms were very clean. Being in the centre of the city, and close to the Santa Maria Novella train station, the hotel was very convenient. Also, it was close to bustops that allows us to take sidetrips to other parts of Tuscany.

The breakfast was extremely delicious and there was an wide variety of food to select from. The hotel was a highlight of our European trip.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapoStruttura, Responsabile reception at Hotel Diplomat, responded to this review, June 18, 2013
Dear Meiling T,
I thank you for your kind words. I am happy that the staff of the hotel was able to satisfy your necessities and that your stay in our hotel satisfied you so much. It is always nice to know that the work that we do every day meets with the expectations of our guests. We hope to see you again in our hotel for another visit in our great city!

Andrea Masi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Diplomat

Address: Via Luigi Alamanni 9, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#88 Luxury Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Diplomat 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Diplomat Hotel Florence

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