Customer service was very rude - our booking had apparently not been received, staff were unhelpful and not welcoming. When we finally checked in, the air conditioning in our room did not work (- when we complained, we were given a fan) the bathroom was stained with mould. Not a pleasant experience - do not stay here. The location, while close to the hotel is unsafe and certainly does not showcase the best of Florence.
- Official Description (provided by the hotel):
- An elegant nineteenth-century building in the heart of an ancient city: among the hotels in Florence, Hotel Galileo welcomes guests into a calm and elegant environment, furnished in the best Tuscan-style tradition. You will have a pleasant stay or holiday in the city with all preferred comforts, surrounded by exquisite, authentic Florentine workmanship. ... more less
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- Also Known As:
- Galileo Hotel Florence