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“homey budget hotel” 4 of 5 stars
Review of Hotel Balcony

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Hotel Balcony
2.0 of 5 Hotel   |   Via de' Banchi 3/29r, 50123 Florence, Italy (Santa Maria Novella)   |  
Hotel amenities
Ranked #82 of 457 Hotels in Florence
Certificate of Excellence
GreenLeadersGold level
Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“homey budget hotel”
4 of 5 stars Reviewed July 3, 2014

After I got over the budget qualities, I really liked this hotel!
It is centrally located and a very short and easy (not counting cobble-stones!) walk from the train station. The hotel is located a bit on the edge of a dark area, but I always felt safe.

Just open the door and look to the right to get a glimpse of the Duomo right out the front door... couldn't have asked for a better location for sight-seeing.

I had a single room that was not much bigger than the twin bed, but expected no more. The bed was not soft, but the firmness felt good and I slept like a baby. The bathroom was tiny and very narrow. I had difficulty moving around in the corner shower stall and I am a small person, there was nowhere to put the soap, so that made it even more challenging, but I had plenty of hot water for a nice shower every day.

My room was on the back side, second floor, no problem with noise. The second day, I discovered a small balcony with a patio table outside the French door of my room and that made me very happy- laundry time! Washed out my clothes in the sink and hung them outside to dry...ate a sandwich and just adored the beautiful Florence sky.

The son of the owner, Guido, was so nice and his mom was a doll! I asked for another bottle of the bodywash trying to explain that I wanted to wash my clothes. She said the attendants had gone home and the supplies were locked. I was disappointed because well, there must be some laying around. She went into their kitchen and brought out what seemed to be her own shampoo and poured me about half a cup into a cup! I was so grateful for the personal gesture.

I think the family lives in the hotel as they visit with their friends in the breezeway and around the tv in the evenings. It felt like home.

The breakfast was cold and simple, the juice was like Tang, but the cappuccino was great and it gets you going in the morning. One day there was no maid service, but I really didn't mind. There are creepy curtains covering some dark openings and the television barely worked, but I would stay there again.

Don't expect much in amenities and you will be quite satisfied. I enjoyed my stay at the hotel Balcony.

(One very important note: the air conditioner is turned off in the building from sometime around ten to three; I was very put out on arrival as I was extremely hot and sweaty from the train ride, the other days, I wasn't even there to notice, though. Just be prepared.)

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 reviews from our community

Traveler rating
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    188
    45
    9
    1
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84
228
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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  • Japanese first
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English first
Sarasota, Florida
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 2, 2014

Booked this hotel for a overnight stay in Florence as it was 2 blocks form the Duomo and a very reasonable price.
Room was small and a little old fashioned, but it had great WIFI, air-conditioning and included breakfast. The location was very quiet even though it was so centrally located.
The balcony is a great place to sit at night and enjoy a drink in a beautiful city.
Will definitely stay here when I visit again.
Owner and his son were very helpful and allowed us to leave our suitcases after check out , so we could enjoy the city before we headed to the train station.

Room Tip: Our room opened on to the balcony, but we were not disturbed and there was no city noise.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 30, 2014

Although the hotel was not our "style" we did appreciate the welcome from the family and breakfast included. We also enjoyed the location of the hotel... Excellent! The room & bathroom were cramped and dated but for one nights stay it was suffice. Just wasn't the usual hotel we stay at but nonetheless a clean and simple stay with a sweet family.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuremberg, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

very helpful and friendly family, super location to all the important places, the room was big enough and clean, also the bathroom. we could use the balcony after our check out, good view from the balcony and nice to sit there with a bottle of wine from the hotel. everything was fine, I would spend my nights during a trip to florence in this hotel again.

Room Tip: try to get a room with a double bed
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 3, 2014

Well located hotel only 300m from the main station close to all the main sights. Older style rooms with stairs. Nice balcony overlooking street below. Rooms quite large for a city centre hotel. Given our luggage overload situation the receptionist was kind enough to give us a room with least stairs to manoeuvre. Breakfast was only simple. Our biggest issue was not with the 5 Mosquitos I managed to slap but with the ones I couldn't. Florence is an expensive city and given a peak season scenario this hotel matched our expectations.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

You can't beat the location of this family run hotel. Very easy walking distance to all major sites (and train station). The Duomo is 2 mins away. There is a lovely roof deck with a view of the Duomo. Small room and bathroom, but clean. Very helpful owners!

Stayed May 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Bergen, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 23, 2014

I stayed in this hotel for one night only, but it was just what I needed.
The location is great because it is walking distance to the train station without having the "train station crowd". And, its about a 5 minute walk to the Il Duomo Cathedral, and all the main tourist sites.
The rooms are definitely dated and quite "krickety". All doors and windows make sounds when opening or closing them, the shower/bathroom is very small and dated, but all in all, it's a safe and clean place to stay.
The breakfast is sufficient and the hosts are very willing and helpful.
The hosts, son Guido and father, along with the mother/wife, are extremely helpful and very friendly.
When I attempted to get tickets for the Galleria Dell Accademia to see the David statue, I encountered some problems with my credit card validation (out of country purchases), and Guido immediately offered to purchase it with his credit card, in order to not lose the ticket entry the following morning, which he was booking for me online! Naturally, I replaid him upon check out, but I found this to be so very sweet and thoughtful!
What a great team to run this hotel.

Wifi works perfectly.

I would definitely stay in this hotel again.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Balcony

Address: Via de' Banchi 3/29r, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#1 Green Hotel in Florence
#82 Family Hotel in Florence
#96 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Balcony 2*
Number of rooms: 14
Official Description (provided by the hotel):
Hotel Balcony is located in the historical centre of Florence, very close to the Church of Santa Maria del Fiore and the Loggia dei Lanzi. The hotel occupies the entire first floor of an elegant and typically Florentine building, furnished in simple and sophisticated style. The common spaces available to guests include a large terrace with a panoramic view, from which it is possible to enjoy views of the spectacular Brunelleschi Dome. Our staff is available to help guests book tickets for museums, exhibitions, concerts and other cultural events, and to help guests organise tours through the Renaissance city and excursions to discover Tuscany and its surrounds. A rich sweet and savoury buffet breakfast, an internet point and a nearby garage with parking agreements, complete the broad range of services offered by Hotel Balcony in Florence. ... more   less 
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Also Known As:
Balcony Hotel Florence

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