Florence was the second stop of our trip through Italy. We arrived at Hotel Giglio mid-morning & were welcomed by a friendly & extremely helpful member of staff. We were shown to our room which was ample in size for our stay & the bathroom was huge! Both were spotlessly clean. A map was provided & the tourist locations highlighted for ease of use. This map was well worn when we left. All of the sights were within walking distance & we marvelled at the beauty of Florence as we took various paths through the city.
The breakfast provided was delicious & varied to account for many tastes.
The most amazing & surprising service provided was the trip to the station. We asked the front desk to call a taxi for us. There wasn't a need as the owner took us in his van & assisted with our luggage. No payment, gratuity needed. In fact, it was refused. This left us speechless.
We would highly recommend staying at Hotel Giglio not only because of the great accommodation & location but the little touches that make travelling feel more like visiting friends.