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“Excellent All Around” 5 of 5 stars
Review of Porta Faenza

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Porta Faenza
3.0 of 5 Hotel   |   Via Faenza 77, 50123 Florence, Italy   |  
Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #62 of 461 hotels in Florence
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Excellent All Around”
5 of 5 stars Reviewed June 3, 2014

Hotel Porta Faenza was recently visited by a group of friends and I from a University in the States, the hotel was beyond excellent, the breakfast was great and ample as well as the rooms were a decent size and had the charm of a European hotel. My only downside was the shutters were broken in my room, so the light would seep in at all hours of the night. Beyond that minor inconvenience I would highly recommend staying.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014 via mobile

We stayed here for two nights on our honeymoon. It was in a fantastic location, not too busy and near everything. It was also really close to Santa Maria train station! There are some nice restaurants really close by too (I wouldn't recommend the second restaurant to the right when you walk out though, sorry can't remember the name!) the room itself was pretty standard, dated decor but that's keeping with the theme of the place. We were in the 2nd floor and the rooms were very quiet, bed was comfortable and we slept well both nights. The staff were really nice and friendly too. The only reason we didn't give this room was a 5 was that there were issues with the sewerage in the bathroom, we said something to reception and they sort of fixed it but the smell in the morning after the door had been closed all night was pretty unbearable. Luckily we were only staying 2 nights or it could have been a horrible experience! But anyway hopefully it's all fixed now. We would definitely stay here again!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review, May 29, 2014
Dear KikikunsA,

Thank you a lot for your review. We always try to make your stay as pleasant as possible for our customers!
We expect you back at our hotel!

Kind Regards
Hotel Porta Faenza *** - Florence
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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2014

My husband and I just departed from Florence and Hotel Faenza. The staff was wonderful! So friendly and helpful to our many questions about getting around the city. Our room was nice and light inside, big bathroom, and big comfy bed! The decor felt very Tuscan, which we both loved. We had a room right by the stairs and elevator exit and were worried it might be loud, but it was very quiet! We loved the location too! Lots of fun restaurants nearby but not too touristy which was nice. If we return to Florence we will definitely stay here again! Thank you!

Stayed May 2014, traveled as a couple
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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review, May 29, 2014
Dear Ladyivy1,

Thank you so much for your review. Your comment and your feedback about our services is very important for us. A special thank you is sent by the staff!

Best Regards
Hotel Porta Faenza *** - Florence
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Bethesda, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

Hotel porta Faenza had a great location for our stay. The best part of the trip was the accessibility of the front desk to assist with any requests. We needed tickets for la academia because we were having trouble using the website booking and the front desk was able to call and reserve tickets to avoid any wait. Breakfast was good every morning, mainly pastries and some deli meats, the can make drinks for you as well so try to take advantage of that. The front desk offered laundry service for about 10 euros if you had it to them in the morning it would be back in the afternoon. The area was very quiet and extremely close to the termini, the room itself was clean. The hotel also called for dinner reservations if we asked for help considering the restaurants probably don’t use open table and we don’t speak Italian. The room was definetley on the small side and bathroom was pretty beat up but nothing to gripe too much about since the location and price is reasonable.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review, May 29, 2014
Dear J_Sayo,

thank you for sharing your experience. We will be very happy to see you again at Hotel Porta Faenza!
A warm greetings and thanks from our staff.

With Regards
Hotel Porta Faenza *** - Florence
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Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2014

Hotel in fab location within easy reach of main tourist sites. We stayed as a party of 9 people and were a little surprised at the variable sizes of rooms. Our room was OK, bit small but fine for a short stay. Breakfast was fine, decent selection of food. No bar as such in the hotel but plenty of bars and restaurants in the immediate vicinity. Also very close to markets and the railway station. What more could you want? Overall thought it was good value for such a central location.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review, May 29, 2014
Dear Jan B,

Thank you for your contribution and and for choosing our hotel for your stay in Florence!

Best Regards
Hotel Porta Faenza *** - Florence
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 24, 2014

My husband and our 2 dogs stopped here to stay for one day/night in Florence to finish off a 10-day holiday in Italy. While it was a bit tricky to find (we couldn't get onto the street at first, and once you miss that turn, it took another 15 minutes to get back!), the reception was very friendly and the room offered great value. Plus, the location is easy walking to all major sights. The breakfast was also good, and parking was easy to find at the end of the street in a public garage.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review, May 29, 2014
Dear Mettrick,

We are happy that you have choosen our hotel!
For your next stay do not hesitate to contact us or visit our website to do not miss the special offers for your next stay with us.

Kind Regards
Hotel Porta Faenza *** - Florence
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Sandy Hook, Connecticut
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 22, 2014

We just returned from eight days in Florence. This was a very nice hotel. Staff was nice and friendly and helpfull with our needs. Room was clean, breakfast was good and convenient. Wifi was weak but worked. Location was perfect for everything..train station,restaurants,site seeing and shopping. And all our tours started at the train station. Would stay again. Word of caution !! If you plan to use the trains, always buy return tickets. The system goes on strike regularly.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review, May 29, 2014
Dear Steve B,

Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!
We really hope to see you again in Florence!!

With Regards
Hotel Porta Faenza *** - Florence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Porta Faenza

Address: Via Faenza 77, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#56 Romantic Hotel in Florence
#58 Business Hotel in Florence
#75 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Porta Faenza 3*
Official Description (provided by the hotel):
The Hotel Porta Faenza is situated in Via Faenza - one of the earliest medieval streets in Florence - near Porta Faenza, a gate in the fifteenth-century city walls. It was created in 1997 through the restoration and conversion of Palazzo Pegna, the old residence of a family of merchants, whose original structure has been kept intact. Porta Faenza was part of the city walls and was situated at the end of what is up till now called Via Faenza. It has been so called not for being placed towards the town in Emilia, but from the name of the Nuns from Faenza, who had their convent in the neighbourhood once. Between 1534 and 1537 Porta Faenza was joined to the Fortezza da Basso without being demolished: by watching attentively you can still distinguish its squared profile in the central bastion towards the city or its arch from the inside of the fortress. The Hotel will make you savour the warm atmosphere of the old-time Florentine houses: the tile floor, the exposed beams, the old tools scattered everywhere, together with all the comforts will make it your ideal home in the old Florence. The Hotel Porta Faenza is centrally located, very close to the main railway station (Santa Maria Novella), to Palazzo dei Congressi (the Conference Centre) and to the Fortezza da Basso. The most interesting monuments and museums in Florence are within easy walking distance. For being situated in a pedestrian precinct, the Hotel is a quiet and pleasant place, the ideal point of departure for you to discover Florence and its artistic and cultural life. ... more   less 
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Also Known As:
Porta Faenza Florence
Porta Faenza Hotel Florence

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