This hotel could be a good budget hotel however they seriously need to do something about soundproofing the rooms. We stayed for 3 nights and the week night was not so bad however we struggled to get any sleep at all on the Friday and Saturday nights, even with ear plugs! Our room was situated at the back of the hotel so it was away from any outside noise, all the noise came from inside the hotel. The corridors echo and the doors are very thin so you can hear conversations, phone calls, doors slamming and people running up and down the stairs/corridor all night long. On top of this our bed was against the wall where someone else's toilet was so we could hear loud pipes and the toilet flushing constantly. On the Friday night I called reception twice regarding a very loud group of people shouting in the corridor and nothing seemed to be done about it.
Although I cannot give more than 2 stars due to the sleep quality I must say that the location is perfect, the rooms were clean and the included breakfast was a nice touch. A strange policy this hotel has is that you must hand your keys back to reception every time you leave the hotel. This on its own is understandable however it is worrying that when I went to collect my key from a staff member I had never seen before he didn't ask my name or for ID of any kind and almost gave me the wrong key. They should probably have a policy in place for this such as exchanging your key for a card with your room number on which you then return to get your key back.
All in all a disappointing stay and I wouldn't return.
- Official Description (provided by the hotel):
- A precious black pearl tucked away in the heart of the historical center, Albergo Firenze is located in Piazza Donati just steps off of the main Via del Corso where one can easily reach important monuments like the Florence Dome, Piazza della Signoria, the Uffizi, and Ponte Vecchio. ... more less
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- Also Known As:
- Albergo Firenze Florence
- Albergo Firenze Hotel Florence