We arrived early and we're happy we could check in right away. The room seemed very nice and we were initially very happy...
But the tub was not sealed properly and after a shower water would flood out from between the base of the bath and the floor. On telling the young guy at reception (different to the man who checked us in) he said it was surely from filling the tub too high and water overflowing. I said we had only showered, not used the tub as a bath and the then decided it was from us spraying water. I explained that there is a seated ledge to use in the bath so that water is not sprayed everywhere with the hand held shower.
I said I was happy for someone to look at it and he said that wasn't necessary. He said housekeeping could leave additional towels for us to clean up our mess. I can't say I'm happy about having my intelligence insulted or it being implied we were unable to shower like adults.
I was further unimpressed by having a worm in my rice cakes at breakfast - although, the dining room staff were extremely apologetic.
- Official Description (provided by the hotel):
- The Florence Hotel Orto de' Medici’s location is ideal because while located in the “historic center” of Florence it is just outside the noisy hustle and bustle…which is only a short walk away. When walking through our hotel in Florence, you really do feel like you are in a classic and upscale historic building. The front desk staff is very helpful and friendly, and from the moment you arrive you are made to feel very welcome. Each room is uniquely and elegantly appointed, a restful oasis for the busy traveler. The bathroom is very spacious and the shower is wonderful after a long day of sightseeing. Breakfast, with plenty to select from, is served in a cozy room that spills out into a welcoming patio and a beautiful little garden. The hotel lobby and reading rooms are a nice place to relax after a full day of sightseeing (plus free internet - either wifi or with brand new Apple computers). ... more less
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- Also Known As:
- Orto De Medici Hotel
- Orto De Medici Florence
- Hotel Orto De Medici Florence Italy