My fiancee and I visited Florence in January of 2013 for a two-night break. This hotel provided an excellent base for exploring the city, being a short walk away from the majority of the sights. We encountered three or four of the staff at the hotel and all were extremely friendly, spoke excellent English and were happy to help us out (looking after bags post check-out etc).
The rooms are a little old-fashioned, but this lends itself to the vibe of the city itself. The garden/patio looked attractive, however since the rain was torrential for our entire stay we did not get to try them out! A mini-bar and TV are supplied.
Overall, a fantastic hotel for the price. I would recommend it throughly.