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“AMAZING” 5 of 5 stars
Review of Hotel Orto De Medici

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Hotel Orto De Medici
3.0 of 5 Hotel   |   Via San Gallo, 30, 50129 Florence, Italy   |  
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Hotel amenities
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Ranked #48 of 460 Hotels in Florence
Certificate of Excellence 2014
somerset
1 review
“AMAZING”
5 of 5 stars Reviewed February 13, 2013

We had our honeymoon here way back in jan 2010, (better late than never review), They upgraded our room on arrival and gave us a bottle of wine and there was a beautiful box of chocolates which my husband had had organised with the hotel as a suprise for me. The room was beautiful, staff were amazing and the situation was perfect. We really couldnt have asked for anymore. We talk about returning all the time.Thankyou

Room Tip: ask hotel for ideas on places to eat
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, February 18, 2013
Thanks for your review. If you did it after two years it means you still have good memories about your stay in Florence, and this makes us especially proud! A honeymoon is always on top of our priorities and we try to make it as nice as possible. Please don't forget to mention your last experience when you will be back.

Francesco Bini
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1,322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
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English first
Marseille, France
1 review
5 of 5 stars Reviewed February 10, 2013

The hotel is not really far from the historic center of Florence and public transportation is not needed. The hotel staff was always willing to help if asked. We'll certainly choose this hotel again for a future stay in Florence.

Room Tip: Higher floors rooms with view to the garden. Mine had not but was nevertheless fine.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, February 12, 2013
Thank you for your nice review. Hotel is located in the historic centre of Florence, inside the circle of the old walls: this is why you can reach everything without public transportation. I am glad to read your appreciation to the staff.
Grazie!
Francesco Bini
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Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 5, 2013

Hotel Orto de Medici is in a quiet location but within walking distance of all the main sites. The hotel staff were friendly and happy to help when asked. The room was clean and large with all that we needed including a bath (but no tea/coffee making facilities). The breakfast was very good with plenty of food and choices. We will definitely go back.

Room Tip: The garden rooms are really lovely.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, February 7, 2013
Thanks for your lovely review! We will be happy also to provide free hot water if you need, just ask the lobby. I recommend to ask a 10-minutes before, because the machine could be off in the evening/night, but just be a little patint and we will provide it to you, any time. Also we have an infusion bar in the Wintertime, so we can prepare for you tea, coffee, espresso, cappuccino, hot chocolate... Just inform the lobby, personally or via phone, dialing "9".

Thanks for giving a high rate to the hotel, to the staff and the breakfast. We really appreciate your feedback. I hope to see you back soon in Florence.
Francesco Bini
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Helendale, California
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 2, 2013

We stayed in one of the Garden View rooms for two nights and overall our stay was disappointing. While the room was large, it was rather stark; there were no chairs in the room and the lighting was terrible and there was an ant problem in the bathroom. The breakfast was not really all that good, no service and the people were not really all that friendly, although the front desk attendants were nice. The location was not great, pretty far from the train station, Uffizi Gallery and Duomo—we walked, but they were long walks. We really wouldn’t recommend this hotel.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, February 4, 2013
Thank you for writing a review. We appreciate your comment. The hotel is located in the center of Florence just a 10 minute walk from the Duomo and SMN train station. I'm sorry you did not enjoy your stay very much. I send you my kind regards. Nicki Sciortino
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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 2, 2013

Hotel Orto de Medici is away from the touristy areas of Florence, but in walking distance to all the top sites. No real need to use public transportation as the city is quite compact and easily walkable. The hotel front desk staff was very helpful and the rooms are clean and efficient. The hotel also provides free wifi.

There is a self-service laundromat within two blocks of the hotel which was very convenient (albeit pricey - 5,50 euro for one washer?!). There are also several good restaurants within walking distance of the hotel. Would highly recommend the Hotel Orto de Medici to anyone planning to travel to Florence.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, February 4, 2013
We appreciate your review! You gave a lot of good details for our future guests. Thank you also for recommending.
Ciao from Florence Nicki Sciortino
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Spring Lake, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2013

We had a wonderful stay at the Hotel Orto De Medici. The staff was knowledgeable, Spoke English very well and was so helpful with their recommendations, especially directing us to great dinner locations. It was always very clean and I will stay there next time I plan to return to Florence>

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, February 4, 2013
Thank you for writng a review! We are happy to read you had a wonderful stay with us. Come back to Florence soon.
Kind Regards,
Nicki Sciortino
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Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2013

I found this hotel via tripadvisor and from the time I book my reservations to the last minute I spent at Orto, all the staff were extremely helpful. My room was quite beyond my expectations. Very large and with a view to the main street. To start my day, breakfast is very good indeed with plenty of food. The staff (from reception to the breakfast area) is always doing their best to make you feel welcome and ready to give you details on what to do and see. One of the things that really called my attention were the stairs. I was on the 3rd floor (room 32), but I always made a point to climb down the stairs just to admire the amazing stairways. On the walls there are some paintings. It is like staying in a museum. The hotel is only a few blocks from the historical centre. If you want to go straight to Uffizzi, as you leave the hotel turn left on Via degli Arrazieri, then right on Via Cavour.. a few blocks down, you are at the Duomo. The room is furnished with period furniture which is quite expected for the type of hotel. There is a large screen TV (cable) - only 3 channels in English, but you would spend most of your time outside anyway. The wi-fi signal was fine. The area outside is very quiet and there´s a nice place around the corner to have a snack. If you dont have a lot of luggage, you can actually walk from S.M.Novella train station by taking Via Nazionale up to Piazza Independencia, then turn right on Via XXVII Aprile, walk three blocks and turn left on Via Gallo.. and there you are - the hotel is on your right. To go back to the train station, just to the same the other way around. On my way back, I bought a bus ticket and took bus Line 1 E(although all the buses stop at the train station).

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review, August 31, 2013
Dear Guest,
I thank you for your precious review. We are happy to read how you enjoyed your holiday in Florence, saving good memories for home and for you next travel.
Grazie!
Francesco Bini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Orto De Medici

Address: Via San Gallo, 30, 50129 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Florence
#30 Family Hotel in Florence
#45 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Orto De Medici 3*
Number of rooms: 42
Official Description (provided by the hotel):
The Florence Hotel Orto de' Medici’s location is ideal because while located in the “historic center” of Florence it is just outside the noisy hustle and bustle…which is only a short walk away. When walking through our hotel in Florence, you really do feel like you are in a classic and upscale historic building. The front desk staff is very helpful and friendly, and from the moment you arrive you are made to feel very welcome. Each room is uniquely and elegantly appointed, a restful oasis for the busy traveler. The bathroom is very spacious and the shower is wonderful after a long day of sightseeing. Breakfast, with plenty to select from, is served in a cozy room that spills out into a welcoming patio and a beautiful little garden. The hotel lobby and reading rooms are a nice place to relax after a full day of sightseeing (plus free internet - either wifi or with brand new Apple computers). ... more   less 
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Also Known As:
Orto De Medici Hotel
Orto De Medici Florence
Hotel Orto De Medici Florence Italy

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