We first stayed here 9 years ago. The travel agency my mother worked for used this hotel for their tour groups with great success and we had a wonderful stay. Our latest stay was as good as the first. The staff are extremely helpful and friendly. The room was very clean and comfortable. Our inside room was quiet and we did not hear and street noise off the busy Via Cavour. The included continental breakfast was a very good and the welcome cocktail in the adjacent cafe bar included a delicious sampling plate.
The location is excellent. We had only light bags so we walked from the Florence train station. The hotel is close enough to the main sites for easy strolling, but far enough away that you are not impacted by the crowds of tourists.