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“Perfect Location, Excellent Staff,” 4 of 5 stars
Review of NH Collection Firenze Porta Rossa

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NH Collection Firenze Porta Rossa
4.0 of 5 Hotel   |   Via Porta Rossa,19 | Porta Rossa, City Centre, 50123 Florence, Italy (Formerly NH Porta Rossa)   |  
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Ranked #29 of 461 Hotels in Florence
London, United Kingdom
1 review
“Perfect Location, Excellent Staff,”
4 of 5 stars Reviewed May 21, 2013

Perfect, perfect location, clean to a high standard( I should congratulate and thank Anna Maria, the housekeeping manager and her team ), very good breakfast; excellent, helpful reception ( thank you Laurent and Valentine) and smiling breakfast staff.

For the price of the hotel, kettle in a room and faster WiFi would be ideal, as these two were my main concerns.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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879 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed May 18, 2013

Very helpful staff and comfortable rooms with very modern bathroom attached. Very substantial breakfast served to cater to different tastes. Hotel situated in Central location affording access to all the important sites in the City.
J.M.S.DE ABREW ABEYESINHE

Room Tip: Higher floors have less A/C unit noise
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carson City, Nevada
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 17, 2013 via mobile

The good and the not so good. As for the staff they were wonderful. The property is gorgeous in a wonderful historic building. The location is outstanding. A short walk to all the major locations. Some have felt the rooms were plain, but they are in fact well decorated in a very modern style.
Here are my issues with the property. First and foremost some have said this is a business hotel. It is not. The internet is slow and not usable to access even small files. The connection drops, the documentation says it is only 128K but in fact my test showed much slower. The other issue is the sound. Because of the street noise and historic windows it can get very noisy at night. A minor issue was the uncomfortable chairs in the room. The last issue is because it is an older building and in the old part of town irons are not allowed in the rooms (or so we were told). So figure you're going to be wrinkled unless you use their laundry service. Being on vacation not a problem so much, but if I weren't, big problem.
Having spent an average of 100 plus nights a year in a hotel for the last 7 years I know 4 and 5 star and this is more of a 3.5. Again great location, great staff, wonderful building, but there are issues.

Stayed May 2013, traveled as a couple
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Amsterdam, The Netherlands
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 14, 2013

We stayed here part of our Honeymoon adventure. Booked through expedia as a special. The location of the hotel is superb, can hardly get better really. Its bam in the centre of everything. We had a room (303) facing the street and although we did hear people and music on Friday and Saturday night (we were facing the street) it wasnt that bad that we couldnt sleep. The rooms are quite small and so was the bed, but everything was clean and the room was cleaned daily and we received fresh towels daily which was great. The people at the reception were extremely friendly and really helped you with everything. In the bathroom they didnt have lampshades to cover the extremely bright lamp bulbs and also the thing you put your soap on in the shower was hanging. I went downstairs to tell the man at reception and he was just so curtious and got it fixed straight away. Ive stayed at so many city hotels where the people at the reception dont care about anything, here they really gave you service. The breakfast was very good too. Dont spend too much time in the room though, Florence is an amazing city which really deserves and needs exploring

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2013

I enjoyed my stay at NH Porta Rossa during my honeymoon. The hotel is in an old building however the facilites are very modern. The hotel staffs are very friendly and helpful especially Ms Valentine. The other staff that assisted us on the check in recommended a few good restaurants nearby which I find it very impressive. Room are spacious enough and the night are quiet and the sleep are quality. It's a romantic experience in Firenze staying with NH Porta Rossa. I will recommend this hotel to my friends.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Franklin, Wisconsin
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 11, 2013 via mobile

This was the first time in Florence for my Husband and myself, and we really lucked out with this Hotel. We arrived late, but the Front desk staff were excellent. We were upgraded to a superior room on the Mezzinine level overlooking the street, and really didn't find it noisy at all. The room was spacious enough for the two of us, and we were really impressed with the modern amenities in the bathroom. The breakfast buffet was excellent with enough choices to accommodate everyone. The location is excellent and we walked everywhere we wanted to go, it was so central but without being in the middle of town. Thanks to all the staff for their care and attention, and we'll definitely be back at the Porta Rossa on our next visit.

Stayed April 2013, traveled as a couple
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London, United Kingdom
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 11, 2013

I enjoyed my stay in this older hotel that has been re-vamped entirely. Outside it looks older than it is. All modern furnishings inside so you get all the comforts. I would stay here again for sure even though I paid a little more. NH is a good chain to look for in other european cities as well.

Room Tip: like any old hotel, it can be a bit of a maze inside, but everything is updated. If you are worried...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Collection Firenze Porta Rossa

Address: Via Porta Rossa,19 | Porta Rossa, City Centre, 50123 Florence, Italy (Formerly NH Porta Rossa)
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Florence
#22 Family Hotel in Florence
#24 Romantic Hotel in Florence
#34 Business Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Collection Firenze Porta Rossa 4*
Number of rooms: 72
Official Description (provided by the hotel):
The NH Collection Firenze Porta Rossa hotel in Florence is a historical landmark, offering modern adaptations of classical beauty. Built in the 12th century, the NH Collection Firenze Porta Rossa hotel is one of the oldest hotels in Italy. ... more   less 
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Also Known As:
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence

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