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“Wonderful hotel with great service” 5 of 5 stars
Review of NH Porta Rossa

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NH Porta Rossa
4.0 of 5 Hotel   |   Via Porta Rossa,19 | Porta Rossa, City Centre, 50123 Florence, Italy   |  
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Ranked #29 of 461 hotels in Florence
Kiev, Ukraine
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Wonderful hotel with great service”
5 of 5 stars Reviewed February 7, 2013

We are staying at this hotel now as a couple and fully enjoying our time. The location couldn't be better - we are in the middle of everything yet the hotel is quiet and relaxing. The decor is stylish, front desk employees are welcoming and friendly every time you see them. The breakfast isn't lavish (as it's everywhere in Italy) but you will not stay hungry after it for sure.Oh, and we were upgraded to Superior room for free. If you are getting to the hotel by car, the best thing would be to park and walk to the hotel as the whole area is banned for traffic.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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845 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Phnom Penh, Cambodia
Top Contributor
127 reviews 127 reviews
70 hotel reviews
Reviews in 68 cities Reviews in 68 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed February 7, 2013

Nice hotel very classic.we believe this was one a city palace ??
Nice rooms good location.friendly staff.good breakfast. Nice terrase on the top off the hotel.
Good place to stay not cheap but ok.upstair rooms near elevater and bad smell proberly due to sewage problems we think

Room Tip: Check out the rooms for the bad smell proberly more in the summer we think
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Top Contributor
69 reviews 69 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 5, 2013

Stayed in a Superior Room for 4 nights. The hotel is a renovated property in an old building. Our room was on the top floor of the building next to the entrance of the "Monalda suite". It was roomy with a large bathroom with a terrific rain shower. Decor is modern classic. The hotel is located in the best part of Florence, tucked away in a quiet area but within walking distance to everything. Great breakfast selection complete with hot foods. Highly recommend this hotel when exploring Florence.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2013

We really liked this hotel. The staff were lovely and incredibly helpful. The hotel was amazing value for a central location, clean stylish décor and hassle free stay. The breakfast was nice and simple although it's always advisable to try and come down for it before 10 whilst it's freshest.
The girl who seemed to be working at reception the whole time we stayed couldn't have been more helpful and had perfect english. We received a free upgrade when we arrived. The only negative point I would make is that our double bed was two single bed's pushed together on wheels. They were made up separately and moved very easily. In hindsight we should have asked could we change which I'm sure they would have accommodated.

Room Tip: If you are booking a double room over the internet, call the hotel to ask for a double bed rather t...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 26, 2013 via mobile

I stayed at this hotel for two weeks in December. The location is extremely central and it's good to reach the fashion streets of Florence but also museums and monuments. The rooms are modern and quite small, my room was quite as it was located internally. The bed was extremely comfortable and the breakfast was rich and there was a good choice of salty, sweets, gluten free and bio food. One bad note is the lack of room service, that really disappointed me.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2013

I had a wonderful experience at NH Porta Rossa in Florence, Italy, last week, and would highly recommend staying there.

The hotel was quite comfortable and beautiful - a modern renovation of an ornate, older building. The location is ideal - in the city center, however just off a smaller side street so that the noise of the busy center doesn't bother you at night. I walked everywhere within minutes. The beds were quite comfortable and spacious enough. The bathroom was large and easy to function in. Free WiFi made communications back home easy and accessible. The hotel breakfast, which was included, offered so many options and was quite good. I cannot imagine anyone not being able to find something that would work for them.

Above all, however, I would like to commend the hotel on its superb staff. Every individual behind the front desk was incredibly kind, friendly and helpful. They were patient with me and allowed me to practice my rusty Italian! Prior to check in, I'd had a horrible experience with my airline losing my baggage and the staff was incredibly accommodating in following up with the airline every day for me. They were supportive and cheerful and made a rather frustrating situation more bearable. Whenever I needed anything, they were there to provide it.

I come from a restaurant family, and understand the value of excellent customer service. Clearly NH Porta Rossa does as well. I cannot say enough about them and would happily recommend them.

Room Tip: Ask for a room in the back, off of the main street. The street is fairly quite, but I would imagine...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2013

Stayed here in October 2012, the NH chain of hotels in Italy are pretty nice, very clean and safe. The location of the NH Porta Rossa is amazing, right on the Arno River and a short distance away from the main sites (the Duomo, Accademia, Uffizi Gallery, etc). The NH staff are very helpful and friendly. Stayed in a double superior with windows facing Via Porta Rossa. The room was larger than expected, the bed was so comfortable and the bathroom was pretty spacious. Will return!

Room Tip: Rooms on Via Porta Rossa are pretty noisy from the street below. (It wasn't much of a problem th...
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Porta Rossa

Address: Via Porta Rossa,19 | Porta Rossa, City Centre, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Florence
#25 Family Hotel in Florence
#29 Romantic Hotel in Florence
#35 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — NH Porta Rossa 4*
Official Description (provided by the hotel):
The NH Porta Rossa hotel in Florence is a historical landmark, offering modern adaptations of classical beauty. Built in the 12th century, the NH Porta Rossa hotel is one of the oldest hotels in Italy. ... more   less 
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Also Known As:
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence

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