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“Lovely hotel” 5 of 5 stars
Review of Rapallo Hotel

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Rapallo Hotel
3.0 of 5 Hotel   |   Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy   |  
Hotel website
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Hotel amenities
Special Price
€10 off room rate
Ranked #18 of 458 Hotels in Florence
Certificate of Excellence 2014
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed June 4, 2014

We have just come back from a fabulous few days in Florence and would recommend the Rappallo Hotel to anyone. It was modern, clean, well-equipped rooms with a lovely breakfast area. It was perfect for us with a short walk from the train station and easy access to all sights. Staff were also very friendly and helpful. Made our stay!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 5, 2014
thanks for your comment, we are glad that you enjoyed our hospitality, that our suggestions have been useful a warm greeting.
Lorenzo
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1,036 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Perth, Australia
1 review
5 of 5 stars Reviewed June 4, 2014

We have had a wonderful experience at hotel rapallo .from check in to check out everything was perfect , very spacious room and lovely bathroom , very good front desk service , pleasant staff
, good location in florence could walk to train station .

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 5, 2014
thanks for your comment, we are glad that you enjoyed our hospitality, that our suggestions have been helpful. and 'also important that you have found the labergo easy to reach and in a good location.
a warm greeting.
Lorenzo
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Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

We were very pleased with this hotel. Initially I was upset because I thought I had booked a different hotel where I stayed before, but after the first breakfast and after we got used to the walk, we found it to be excellent. We are older, visited with my husband and his sister and we did walk from the train station. The hotel would have definitely booked us a taxi, but it was really not necessary.
The rooms were immaculately clean, and the breakfast featured hot food, as well as boiled eggs. The staff was most kind and helpful explaining what buses to take. The best part of this hotel is that you are away from the maddening crowd. It met all our main expectations, cleanliness, close to the train station, and a great breakfast. Would return without hesitation.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 3, 2014
Dearest, the poet Horace, who advised the family life and the good life, he wrote to escape the crowds, vulgar and profane by definition.
We appreciate your choice.
with sympathy
Lorenzo Conti Lapi
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Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 31, 2014

Location is extremely important when you are on a few days city trip to a monument city like Florence. Rapallo hotel is quite well located but still 20 to 25 minutes walk from the centre. However, the rooms were well equipped well maintained and clean, staff was professional but also friendly and helpful and breakfast was complete.

Room Tip: Try to get a room on an upper floor and not on the street.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 3, 2014
Thank you for your comment, much appreciated. It 's true the location of a hotel is important, therefore, for information, I can list a few museums and places that are just 700 meters from the hotel: Independence Square, which is crucial in the history of the town, the Upper Room of Saint Apollonia, the museum san marco, the Academy of Fine Arts, the coterie of Foligno, the central market with its brand new restaurants. 800 meters: the Annunciation, the very central Via dei Servi and Cavour. 900 meters the church of Santa Maria Novella. visited with attention and love of art these places require at least 3 days in Florence, and the willingness to walk at least 5 minutes a day.
greetings
Lorenzo
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Perth, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 30, 2014 via mobile

The staff were so helpful and very friendly. The room was beautiful - really clean, modern and spacious, we were very impressed. The bed was comfortable! The best hotel we stayed in in Italy. Best value for money. It's not right in the heart of the town but very easy to walk and it's not to busy around there. There are several laundry places within 5 mins walk if you need to do washing!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 5, 2014
thanks for your comment, we are glad that you enjoyed our hospitality a warm greeting.
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 30, 2014

Stayed here for three nights in May. Could not be better! Clean, modern, friendly and helpful staff. Excellent location - every attraction within walking distance. Staff will book tickets for you and even offer a guide if you need one. I inadvertently left something behind after we checked out - no problem they offered to send it to me. Breakfast was very good with an excellent selection. It's not 5 star but the service definitely is. You wil not be disappointed at the Rapallo!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, June 3, 2014
Thank you for your comment. We are revamping our services and we are in a period of study. we note, however, that have guides in the hotel for our guests, and the time we devote to raise awareness of Florence helps us to understand better not only our position but the significance of your choice tourist destination.
we have to give my best to be good hosts, but please, be curious, have the most to be good travelers.
with great love for my guests
Lorenzo
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Dublin, Ireland
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 29, 2014

We stayed here for 5 days on our visit to Florence. The staff were amazing very friendly and helpful with great advice and a free walking tour. The hotel was clean and very comfortable, a nice 10 minute walk into the centre. A great place to stay.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, May 30, 2014
dear friends of Ireland, thanks for your comment. Sieti with soddisfazioen that the first report of the new service we offer two days a week to discover Florence. A special gift for our customers, which is very welcome. I read with pleasure your satisfaction and thank you very much for your words.
a greeting from Florence
Lorenzo Conti Lapi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rapallo Hotel

Address: Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #18 of 458 Hotels in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Rapallo Hotel 3*
Number of rooms: 26
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