I stayed here with my Mum for 3 nights a couple of weeks ago. Its an easy 10 minute walk from the train station but we had heavy bags so jumped in a taxi.
On arrival we were greeted by Lorenzo and swiftly escorted to our room (404). We booked a twin room which was spacious, very clean and had a nice bathroom with a decent shower which had great water pressure. The best feature of our room by far was the huge corner balcony over looking the city, we enjoyed the stunning views in the evening after a long days sight seeing and the sun rising over the city in the morning.
Florence is a walking city and its very easy to walk from one place to the next. Hotel Rapallo is perfectly placed for you to walk to all of the sites.
The service received by all team members at the hotel is top class, they really do go out of their way to make sure you have a great stay.
Breakfast is great, they provide fresh fruit juices, nice coffee, cheeses, cold meats, breads, pastries and cereal. Throughout the day they also put on free snacks such as biscuits and nachos along with ice tea, freshly squeezed juice and coffee. When we checked out we were offered hot and cold drinks to take to the airport with us.
We brought tickets for the hop on hop off bus at the hotel and were then able to catch the bus at the stop which is a couple of minutes walk from the hotel.
Florence is an amazing city and our trip was made extra special by staying at The Hotel Rapallo. Thank you to the whole team for the top class service! If you're considering a visit to Florence then you can't go wrong by making a reservation at this hotel.
I want to mark all of the ratings below as excellent but I'm having a few tablet issues so if they say anything but excellent its an error.