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“Good hotel and value according toprice” 5 of 5 stars
Review of Rapallo Hotel

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Rapallo Hotel
3.0 of 5 Hotel   |   Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy   |  
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Hotel amenities
Special Price
€10 off room rate
Ranked #22 of 461 Hotels in Florence
Mexico City, Mexico
1 review
“Good hotel and value according toprice”
5 of 5 stars Reviewed August 14, 2013

Good breakfast. Location is good, though one has to walk a few blocks more than the central ones. I recommend rapallo for cleanliness, great beds, linens and towels and size of the rooms.
John Bauer, Mexico City

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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903 reviews from our community

Traveler rating
    633
    238
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Halifax, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2013

We would like to thank all the staff here for a lovely stay! They could not have been nicer to us. The hotel is only small, but the rooms and communal areas were smart and clean. Breakfast buffet was a great start to the day, and free drinks and nibbles in the evening , a lovely touch.
It is very easy to walk to from the station, approx 10minutes, and a short walk from all the main sights and many restaurants. We would definately stay here again and have already recommended it to family and friends. Excellent restaurant le Fontacine on the same street, so it is great!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, August 14, 2013
dear friends, thanks for your comment, it was a pleasure for us to serve you, excellent recommendations, contributed to one of your great stay.
we are always at your disposal
greetings
Lorenzo
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Antiguo Cuscatlan, El Salvador
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 11, 2013

I think this was a nice hotel, within walking distance from the train station, and a little longer walk, to the main turistic attractions.
The room was very nice, clean and comfortable, and the service was excelent, they let us check in a little earlier. The only little detail I would improve would be the shower, which was a little small, especially considering the bathroom was big, and the shower door/curtain would let the water escape from the shower area, so it got a little messy, but not a big deal. The wireless internet gave me problems one day, but they do have a computer downstairs. Breakfast was nice. Overall a very good experience.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, August 13, 2013
thanks for your comment, it was a pleasure to have you as our guests. a warm greeting
Lorenzo
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Mississauga, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 8, 2013

I wanted to express my satisfaction with this hotel; it's the best hotel we have stayed in all the times visiting Italy. We have stayed at a number of 4 star hotels and Rapallo is far more superior.
The rooms, lobby area and breakfast areas are spotless and the hotel looks new. We had free water in our rooms, free Internet and free breakfast. When we came in from Sorrento we were so hot and tired. They have free snacks and drinks during the day. Our beds were comfortable and the bathrooms were spacious and very clean. The only item I would change is the reception staff located in the office. Sometimes it feels that you are disturbing them.
My 19 year old thought the rooms were great and the location near the train station.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, August 13, 2013
thanks for your comment, our staff is not absolutely never disturbed by our customers, and it is truly a pleasure for us to serve you. we chose an office a little 'repaired for discretion for our guests. discretion, never the distance.
cordial greetings
Lorenzo
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Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 7, 2013

We spent one night in the hotel. It is conventiently located within walking distance of the train station. The room was spacious and the AC worked a treat. The bathroom was large, but a bit short on towels. There were just 2 bath towels and one hand towel. The shower didnt have a tray, so the floor flooded and with a towel shortage was hard to control. The staff were lovely and helpful. The breakfast was really good, with fresh fruit, pastrys etc..we would definetly stay there again.

Room Tip: we had a room facing the street, but the double glazing was so good we couldnt hear very much road n...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni pubbliche at Rapallo Hotel, responded to this review, August 8, 2013
dear guests thanks for your comment. often things happen that I can not even explain. how come you found only two fresh towels in the room. we usually put two bathrooms for each person. but who knows what happened. for me it was nice to share news and information about the city of Florence of which you are so passionate, and I hope that next year will return one day. we are waiting for another walk together
Lorenzo
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2013

We stayed at the Rapallo Hotel in August, 2013.  We had a lovely room on the third floor, the room was very clean, the bathroom was large and functional.  Bathrobes, slippers and all toiletries provided. The bed was very comfortable which made for a great nights sleep.

We had the buffet breakfast included in the cost, great start to the day.  Buffet included yogurts, cereals, boiled eggs, cold meats, cheeses, pastries, variety of breads, jams, fresh fruit, juices, teas and a machine to make various coffees and hot chocolate.

What made our stay perfect was the superior, proffessional and friendly service received from every member of the staff at the Rapallo, the reception staff, the breakfast waiter staff and the housekeeping staff.  Every request was attended to with enthusiasm and a smile.

Hotel was in a great location, close to all the museums, churches, restaurants, shops and public transport.

We would recommend this hotel to family and friends and would not hesitate to stay here again.

Thank you for your hospitality, greatly appreciated when a long way from home.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, August 7, 2013
You have well said that when you are away from home, even in the global world, it is always far away. and australia is really far away. but many of you to travel! and how many choose the hotel rapallo! we are happy for that. You have well said, our true quality is in the smile. it is difficult to speak English, be content all, is difficult. but with a little 'of professionalism, knowing well the work and the city in which we host, with a sincere smile, you can not understand, and your journey is the discovery that leave the house and go away may be worth the expense, and can do well.
a grateful greeting
Lorenzo
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New Jersey, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2013

Florence is magnificent and so was our experience at the Hotel Rapallo. The hotel was spotless and beautiful. The manager/owner, Vincenzo was very helpful and gracious. Breakfast was provided and was very nice.

Hotel was walking distance to most of what Florence has to offer, but it is off the beaten path--which is good, especially if you wish to sleep with the windows open.

We would stay here again!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, August 6, 2013
Thank you for your comment, and a salute to the next
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rapallo Hotel

Address: Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #22 of 461 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rapallo Hotel 3*
Number of rooms: 26
Reservation Options:
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