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Rapallo Hotel: Traveler Reviews

3.0 of 5
Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
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Rapallo Hotel
Ranked #15 of 471 hotels in Florence
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362 reviews from our community

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Traveler rating
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    79
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Minnesota
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
“Everything they say is true”
5 of 5 stars Reviewed January 15, 2013

Visited the Hotel Rappolo this past weekend and just want to confirm that the positive reviews are quite accurate. It's freshly remodeled, sparklingly clean, and the location is very convenient to everything you'll want to see. We even walked to Piazza del Michelangelo but that's a fair hike if you're not in shape. In over a year of combined visits to Europe we've never seen better water pressure in a shower. Bed is comfy, linens are crisp. Breakfasts are better than most.

The SKY TV was a bit confusing but we're old and that's true when we try to use dish TV in the States too. A standard room is about average by European standards, i.e. bordering on tiny by American ones, but who comes to Firenze to sit in a hotel room?

Getting to the hotel- to anywhere for that matter- upon leaving the train station is confusing, especially if you don't have a map. But it's actually a straight shot from the station. As you exit the station you'll see a McDonalds McCafe on your left ( right across from the McDonalds inside the station- do we really need to inflict so many cheap burger joints on poor locals everywhere?). If you follow the street just past the McCafe it runs all the way to the Hotel. But, like so many streets in Florence, it changes names several times on the way. When it becomes Via Nazionale you know you're on the right route but it later turns into Via del Allesandria or something like that. It's not a bad walk except that the sidewalks are crowded and cobblestones aren't excactly smooth with bags in tow. None of this is meant as a negative- just facts that you have to deal with when trying to reach any hotel in town. A less stingy person might consider a short cab ride.

So sure, we'd stay at the Hotel Rappolo in a heartbeat. Once again, TripAdviser to the rescue...

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask shrinkguy about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
January 16, 2013
dear, someone would always compare america italy, but as America, Italy and what? what about Florence? we do not have enough space, but it is sure that a trip to Florence at least once in life, I think it is necessary to understand why the world. But what you have said the city is very fair, we need to improve and streamline our imprare in space and live better. we have to learn from you to value what we have, and to love and desire as you like to. and 'in this spirit that we work at the hotel rapallo by the customer in the true sense of the term, that is, as if we were the customer first and the most critical. thanks for your important comment. I hope you come back soon, the hotel rapallo waiting for you,
Lorenzo
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Pretoria, South Africa
1 review
2 helpful votes 2 helpful votes
“Stunning accommodation”
5 of 5 stars Reviewed December 26, 2012

Our stay at Hotel Rapallo was absolutely amazing! After walking around Florence for hours sight seeing and getting to know the city, it was wonderful to spend the evenings in a gorgeous and clean room at night. The breakfast was lovely, and the hotel is within comfortable walking distance from the train station, even with all our luggage. I would highly reccommend this hotel to anyone.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Clariseviljoen about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 27, 2012
thanks so much for recommending our hotel, we really enjoyed your comments, and I hope there is opportunity to be able to come back to Florence.

lorenzo
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Seattle, Washington
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed December 25, 2012

Conveniently located..walkable from train station. Staff was very accommodating, making reservations for Academia and Uffizi. Only stayed one night but would come back. Very clean. Had a nice breakfast. After a long day of sightseeing, the afternoon cookies and juice were appreciated.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Beth H about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 27, 2012
it's nice to turn to Florence, and you have been in a period of light, waiting for Christmas, now with panettone and champagne instead of juice is...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Perfect! Home away from Home”
5 of 5 stars Reviewed December 23, 2012 via mobile

We chose this place because of excellent reviews on tripadvisor and it did not disappoint.
I tried to book online but no room was available, so I emailed the hotel and luckily they had the last room - Dimitri was very helpful in finalising my booking via email.
The hotel is an easy 7-10 mins walk to main train station - very convenient!
When we arrived at hotel, Dimitri greeted us warmly. Hotel check in was quick and easy. Room was available immediately, on the top floor, with balcony and immaculately clean.
The electronic air conditioning / heating system in the room is cool. Kettle for a proper cup a tea is a God-send !
There are free refreshments in the afternoon which is a nice touch.
Wifi in room is brilliant - I could phone my family abroad with a great connection & free! But the most amazing thing about the room is that it's double-glazed window (or quadruple!). As its a loud city I was afraid is not be able to sleep well with all the noise - BUT I slept like a baby, didn't hear a thing from the hulla-balloo outside.
We also had to book and print out some train tickets - we did this seamlessly through the hotel computer.
Dimitri also recommended us some good restaurants to go to in town.
Overall, the hotel is a perfect home away from home.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask wiriask about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 27, 2012
dimitri greets you, and we are grateful for his role in following your stay. always call even when the hotel is an excellent strategy seems complete. because a room always comes out, and we do everything possible not to lose any of our customers. nice what you wrote in your comment: a home away from home. come back soon and visit us

Lorenzo
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Louisiana
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
“What a gem”
5 of 5 stars Reviewed December 17, 2012

My family of four stayed at the Rapallo Hotel for three nights in December. We had a very large, clean and well decorated room that accommodated us nicely. I requested a baby bed and to my delight it was set up and ready to go upon our arrival. The hotel is located in very easy walking distance of all of Florence. We walk/stroller every where in the city with two small children in tow. The breakfast at Hotel Rapallo was by far the best out of all the hotels we stayed at on our Italian vacation. It was plentiful!! I might add that the lift was of a good size, as a family traveling with a stroller this is important. The staff was always eager to help us find our way or point us to something delicious to eat. Thank you for a wonderful start to our Italian holiday. When returning to Florence we will stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask gwoodlsu about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 19, 2012
thank you for your comment and for giving us the opportunity 'to serve your beautiful family. we are a family deal with our hotel, and we thought for young parents who travel for seniors who do not need to have absolutely no problem within the hotel and for every need 'that may have travelers from all over the world both in terms of space and comfort. basic, clean, functional are our goals. hello to beautiful luoisiana and your beautiful family

Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Rapallo Hotel

Address: Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
Ranked #15 of 471 hotels in Florence
Price Range: $$
Hotel Class:3 star (3*)
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