We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rapallo Hotel: Traveler Reviews

3.0 of 5
Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
Hotel website
Hotel amenities
Rapallo Hotel
Ranked #15 of 472 hotels in Florence
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

356 reviews from our community

    Trip type
Traveler rating
    271
    77
    6
    2
    0
Date Rating
Seattle, Washington
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed December 25, 2012

Conveniently located..walkable from train station. Staff was very accommodating, making reservations for Academia and Uffizi. Only stayed one night but would come back. Very clean. Had a nice breakfast. After a long day of sightseeing, the afternoon cookies and juice were appreciated.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Beth H about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 27, 2012
it's nice to turn to Florence, and you have been in a period of light, waiting for Christmas, now with panettone and champagne instead of juice is...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Perfect! Home away from Home”
5 of 5 stars Reviewed December 23, 2012 via mobile

We chose this place because of excellent reviews on tripadvisor and it did not disappoint.
I tried to book online but no room was available, so I emailed the hotel and luckily they had the last room - Dimitri was very helpful in finalising my booking via email.
The hotel is an easy 7-10 mins walk to main train station - very convenient!
When we arrived at hotel, Dimitri greeted us warmly. Hotel check in was quick and easy. Room was available immediately, on the top floor, with balcony and immaculately clean.
The electronic air conditioning / heating system in the room is cool. Kettle for a proper cup a tea is a God-send !
There are free refreshments in the afternoon which is a nice touch.
Wifi in room is brilliant - I could phone my family abroad with a great connection & free! But the most amazing thing about the room is that it's double-glazed window (or quadruple!). As its a loud city I was afraid is not be able to sleep well with all the noise - BUT I slept like a baby, didn't hear a thing from the hulla-balloo outside.
We also had to book and print out some train tickets - we did this seamlessly through the hotel computer.
Dimitri also recommended us some good restaurants to go to in town.
Overall, the hotel is a perfect home away from home.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask wiriask about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 27, 2012
dimitri greets you, and we are grateful for his role in following your stay. always call even when the hotel is an excellent strategy seems complete. because a room always comes out, and we do everything possible not to lose any of our customers. nice what you wrote in your comment: a home away from home. come back soon and visit us

Lorenzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
“What a gem”
5 of 5 stars Reviewed December 17, 2012

My family of four stayed at the Rapallo Hotel for three nights in December. We had a very large, clean and well decorated room that accommodated us nicely. I requested a baby bed and to my delight it was set up and ready to go upon our arrival. The hotel is located in very easy walking distance of all of Florence. We walk/stroller every where in the city with two small children in tow. The breakfast at Hotel Rapallo was by far the best out of all the hotels we stayed at on our Italian vacation. It was plentiful!! I might add that the lift was of a good size, as a family traveling with a stroller this is important. The staff was always eager to help us find our way or point us to something delicious to eat. Thank you for a wonderful start to our Italian holiday. When returning to Florence we will stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask gwoodlsu about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 19, 2012
thank you for your comment and for giving us the opportunity 'to serve your beautiful family. we are a family deal with our hotel, and we thought for young parents who travel for seniors who do not need to have absolutely no problem within the hotel and for every need 'that may have travelers from all over the world both in terms of space and comfort. basic, clean, functional are our goals. hello to beautiful luoisiana and your beautiful family

Lorenzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eilat, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Even better than imagined”
5 of 5 stars Reviewed December 17, 2012

This was the perfect choice for a senior couple. The hotel is lovely and comfortable in its decor and amenities. It has been recently renovated and all of the furnishings, including the bathroom fixtures, are in the best taste and immaculately clean. The staff was gracious, helpful and very accommodating. The location could not be beat! Within comfortable walking distance (important to seniors) of all of the major attractions (train station, museums, markets, etc.) and excellent restaurants (graciously recommended by the staff). The dining room is charming, with a very generous breakfast and a helpful hostess. Much more than we even imagined!!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask shelley k about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 24, 2012
dear,
hank you for your kind message. a worm greeting from florence to all our friend of eliat.
we hope to see you again in the future maybe in summer as you was thinking about. i will be with you to walking around the city
ciao,

Lorenzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“A fantastic hotel! Much recommended.”
5 of 5 stars Reviewed December 16, 2012 via mobile

This is easily the nicest hotel, with the most attentive staff I have ever stayed in. I booked the Hotel Rapallo after reading reviews on booking.com and couldn't be happier with my choice. I had visited Florence previously and ear marked it as the place I would like to take my girlfriend to propose. The city itself is beyond words - the most beautiful in the world doesn't do it justice. The palatial rooms, generosity and friendliness of the staff matched with Florence as the back drop made the whole trip more memorable than I could have imagined. I realise this review sounds cheesy, but it was a truly magical stay and I wanted to take the opportunity to say a big thank you to Lorenzo, Mauro and the rest of the staff at the Hotel Rapallo for being so hospitable for our engagement stay in Florence. We would love to stay again. Thanks Emily & Chris.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask catterallc about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
December 24, 2012
dear friends,
thanks for your comment, you left too beautiful words about our big book of guests, who jealously preserve, and even these words do so much pleasure. and 'nice that you're in love even florence much to leave in you a beautiful reminder of those days spent here together. come back another time, another season to see other colors, feel other scents, will also be good for you and for us to see you

lorenzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotel David
Great value on a similar hotel
Florence, Province of Florence
5 of 5 stars 1,336 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Florence
Trendy
NH Porta Rossa
NH Porta Rossa 4.5 of 5 stars 505 reviews
Family-friendly
Excelsior Palace Hotel
Excelsior Palace Hotel 4.0 of 5 stars 390 reviews
Romantic
Hotel Bretagna
Hotel Bretagna 4.0 of 5 stars 541 reviews
Luxury
Grand Hotel Mediterraneo
Grand Hotel Mediterraneo 3.5 of 5 stars 702 reviews
Show Prices ABS:HotelCheckRates-d232963?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d229069?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d501213?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d230719?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Florence hotels
Hotel David 5.0 of 5 stars 1,336 reviews Hotel Davanzati 5.0 of 5 stars 2,381 reviews Hotel Alessandra 4.5 of 5 stars 1,016 reviews Il Guelfo Bianco 4.5 of 5 stars 1,116 reviews
Show Prices ABS:HotelCheckRates-d203921?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d296175?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d235993?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d232975?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 472 hotels in Florence, ranked by popularity

Been to Rapallo Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Rapallo Hotel

Address: Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
Ranked #15 of 472 hotels in Florence
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, BookAssist, Priceline, Venere, Tingo and Travelocity so you can book your Rapallo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Rapallo Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Rapallo Hotel
Enter dates & see best prices* (from our partners)
Show Prices