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Rapallo Hotel: Traveler Reviews

3.0 of 5
Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
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Rapallo Hotel
Ranked #15 of 472 hotels in Florence
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355 reviews from our community

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Traveler rating
    270
    77
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Date Rating
London, United Kingdom
1 review
“An excellent experience”
5 of 5 stars Reviewed November 15, 2012

A lovely well refurbished hotel in a very central location. The hotel is clean and comfortable and the small additional touches such as complimentary tea and coffee in the dining room and the free bottled water in the bedrooms make a stay there a high quality experience. The staff couldnt be more helpful and Lorenzo in particular is somone who is both knowlegable and enthusiastic about the city. A must for an informative chat about Florence.
I would definitely stay there again and would recommend it without hesitation.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask je1186338 about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
November 16, 2012
dear friends from England, I think back to our pleasant conversation, I love to talk with my clients and I often pleasant surprises, and I am reminded again how your predecessors of the last century and the one before, and the one before that, have loved this city. I am pleased to why you have mentioned, and it is always a great pleasure for me to think back to the florence that was my grandparents and remains well colocata, between memory and imagination recounted memories of dreams. there is a florence English, no doubt, it is always nice to rediscover.
a warm greeting
Lorenzo
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Harrison, New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Florence”
5 of 5 stars Reviewed November 12, 2012

This hotel is a 3 star property but in my opinion it is better than most 4 stars in the area.
It's 7 min walk to the rail station and about 12min walk to the Piazza della Signoria. The rooms are simply furnished but are very clean and adequate. The hotel is very small and if you can get a room then you are lucky. The breakfast room is somewhat small and tight but the quality of the breakfast is good. What's great it has free WiFi. it came in very handy. Its a great value for your dollar.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rosario M about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
November 19, 2012
dear Rosario
thanks for your comment, with your words have made ​​our hotel a little pearl to search. you are very grateful. is true that it is a small hotel and it is difficult to find a place, but our goal is to satisfy all our customers, some of them always offer a good hospitality and the hope of being able to return to Florence, with a beautiful memory of us and our city.
soon a hug
lorenzo
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Halifax, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Very welcoming”
5 of 5 stars Reviewed November 10, 2012

This is a lovely hotel within easy walking distance of both the railway station (10 mins) and the main city area (15 mins). It is very clean and comfortable with free bottled water available in the mini bar in the room as well as complementary tea, coffee and cakes set out in the lounge in the afternoon. Breakfast is good and varied and the staff are extremely helpful and welcoming. We would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
November 12, 2012
dear guests
thanks for your comment. the hotel is always at your disposal augurandoic you again soon in Florence.
a warm greeting from all of us
lorenzo
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Thornbury, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed November 9, 2012

Great location, easy to get to the main sights. Nice quiet hotel, helpful staff. Breakfast was good with lovely coffee. Comfortable beds. Easy walking distance from main train station although narrow sidewalks make it a little tricky, but can be do

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by Sue T for Florence
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
November 12, 2012
dear guests
thanks for your comment. the labergo as you know has been recently renovated, and we have tried to adapt to spaces condfortevoli. the...
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Calgary, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Lovely place to stay”
5 of 5 stars Reviewed November 9, 2012

Our first night we would have rated the hotel a 4 star only because the room we had was small with 2 single beds in a very narrow room. It had a lovely terrace, but it is November and we would not use. The room would have been great for a family with children as it had an adjoining room for the adults. The next day they moved us to a wonderful room with a large bed. A very Lovely room. The rooms are spotless, newly renovated. The staff here is superb. Extremely helpful and so nice. Gave us directions to see the city, recommended restaurants that were fabulous, had pizza delivered to our room on our last night as we were very tired and we needed some relaxing time with our feet up. They made us feel very welcome and bent over backwards to assist us with anything we needed, the true sign of a 5 star hotel.

Breakfast was great. Lots of choices of pastry, rolls, eggs, yogurt, meats, cheeses, fresh fruit and wonderful coffee. One great thing they did extra was for 5 euro you could purchase a bag lunch of several sandwiches and water to take with you on your day out which feed my husband and myself. What a great way to enjoy Florence sitting by the statue of David in the Piazza del Signoria people watching having lunch.

The hotel is very close to everything. Just a few minute walk to the Duomo, Uffizi gallery and the Accademia. It is about a 15 minute walk from the train station. We would highly recommend this hotel to our friends and family, great place to stay.

Room Tip: Ask for a room on the lower floors, they were quieter.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by SallieZ for Florence
Ask SallieZ about Rapallo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
November 12, 2012
dear Salli
thanks for your lovely comment, you have saved anything, you wanted to describe everything in detail, a sign that tuttioo've enjoyed, and in every detail. I'm really glad to have been able to offer an excellent service.
I hope you will come back soon. greetings
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Rapallo Hotel
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Additional Information about Rapallo Hotel

Address: Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
Ranked #15 of 472 hotels in Florence
Price Range: $$
Hotel Class:3 star (3*)
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