Our first night we would have rated the hotel a 4 star only because the room we had was small with 2 single beds in a very narrow room. It had a lovely terrace, but it is November and we would not use. The room would have been great for a family with children as it had an adjoining room for the adults. The next day they moved us to a wonderful room with a large bed. A very Lovely room. The rooms are spotless, newly renovated. The staff here is superb. Extremely helpful and so nice. Gave us directions to see the city, recommended restaurants that were fabulous, had pizza delivered to our room on our last night as we were very tired and we needed some relaxing time with our feet up. They made us feel very welcome and bent over backwards to assist us with anything we needed, the true sign of a 5 star hotel.
Breakfast was great. Lots of choices of pastry, rolls, eggs, yogurt, meats, cheeses, fresh fruit and wonderful coffee. One great thing they did extra was for 5 euro you could purchase a bag lunch of several sandwiches and water to take with you on your day out which feed my husband and myself. What a great way to enjoy Florence sitting by the statue of David in the Piazza del Signoria people watching having lunch.
The hotel is very close to everything. Just a few minute walk to the Duomo, Uffizi gallery and the Accademia. It is about a 15 minute walk from the train station. We would highly recommend this hotel to our friends and family, great place to stay.
Ask for a room on the lower floors, they were quieter.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 12, 2012
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thanks for your lovely comment, you have saved anything, you wanted to describe everything in detail, a sign that tuttioo've enjoyed, and in every detail. I'm really glad to have been able to offer an excellent service.
I hope you will come back soon. greetings
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.