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“Elegance overlooking town” 4 of 5 stars
Review of Park Palace Hotel

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Park Palace Hotel
4.0 of 5 Hotel   |   Piazzale Galileo 5, I-50125 Florence, Italy   |  
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Hotel amenities
Ranked #92 of 457 Hotels in Florence
Certificate of Excellence
London
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Elegance overlooking town”
4 of 5 stars Reviewed February 13, 2013

The hotel is some distance from the Centro Storico which is both positive and negative. It is much quieter than down in the town and possibly a bit cooler being on the hill, but it means you are reliant on buses or taxis to get to and from town unless you are happy to walk. The walk is OK if you don't have a recently operated-on foot (brother) or are in mid-eighties (mother). For me it was fine if rather hot in the day-time. The bus connections are pretty good anyway. There are good walks along the hillside to see a wonderful view of the city, and down the lane at the back towards the Bobolino gardens and the fortress above the Arno.
The hotel is very classy. The rooms were comfortable, the food quite acceptable, if a bit expensive. You might not want to eat there every night if you are there for more than a couple of nights. The staff were friendly and the standard of English spoken was pretty good.Sitting on the verandah with early evening drinks was a very relaxing way to wind down (until I saw the bill for three gin and tonics each night!)
So, overall a nice relaxing place with friendly staff and reasonable food.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    100
    97
    20
    12
    2
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55
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal, Quebec, Canada
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 17, 2013

This an old remodeled palace hotel. We had a superior room with a very nice bathroom and fantastic view of the countryside. Personnel very helpful and competent. Just outside of the busy center of Florence, but with easy access by bus and by foot.

Room Tip: Higher floors have better views.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Paoli, Indiana
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 9, 2013

We thought this hotel was beautiful, and it the bathroom was one of the best we have ever come across. Our quad room was obviously changed from a triple room to a quad by the addition of a cot. This was disappointing, and changed the dynamic of our stay. The advertised quad room had 2 single beds in their own "section" or alcove in the room. We would not have chosen this layout. Also, distance from hotel was much longer than what was described in reviews, and by the front desk. The bus ride is easy, but it is 20 minutes from hotel to the termini station stop. It would have been nice if the lady at the reception had told us that she sold bus tickets when she described our travel options into town. While we were waiting at the bus stop, we saw a young family standing there with tickets in hand. We asked them where they purchased them, and they stated, at the hotel desk. We had just left there! We went back, asked for a bus ticket, and returned just in time to watch the bus pull away. On a normal day, this wouldn't be too big of a deal, but this was New Year's Eve. When we took the next bus, it abruptly stopped mid route at 7:30 and the driver threw us off. OMG!!!! We walked in the cold for an hour, and eventually found a taxi to take us back to the hotel. No sympathy from the reception desk. Her response, "No worries, you are fine." Well, it is NOT fine to be dumped off God knows where in Florence at night. Anyway, this hotel is very beautiful, but inconvenient to get back and forth.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Zaragoza, España
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 8, 2013

We spent here our first New Years' Eve together and out of Spain!!! Even the location is out of the center, is not very far away: it only takes a few walk to get to the Firenze city heart! Related to the hotel and facilities, everything was gorgeous and cousy... maybe the bed matress a little too soft for us. It was a very nice gesture that the staff gave us a little present for the new year: traditional italian cockies that we enjoyed at the library.
This place will be our choice when coming back to Firenze!

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chesterfield, United Kingdom
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 6, 2012

the hotel is tired needs a refurb
good breakfast
staff very helpfull and good
well and truly bitten by mosqitos ask for machine and tablets
can get a bus into town but it finishes at the train station
taxi costs varied from 16 to 20 euros

Room Tip: ask for a room overlooking the pool
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 22, 2012

My girlfriend and I stayed here for 2 nights on our arrival to the region and another 2 just before departing. Our luggage didn't until a few days after we did, and the hotel staff was remarkably helpful in dealing with that. They made calls on our behalf, told us what to expect from the Florence airport staff, and gave us shopping tips in case we ran out of clean clothes. The rooms were clean, one was a little small even by European standards, and the "double" beds (i.e., the "large" beds) were simply two twin beds pushed together (although we actually found them very comfortable).

The breakfast was alright, nothing special, just a basic continental buffet. There's a restaurant a 5 minute walk from the hotel (Ristorante La Tarrazza) with good food, a friendly staff and a nice romantic outdoor area.

The hotel is a little ways outside of the historic center on a hill south of the river. You can walk but it takes 20 minutes down and 35 minutes up. A taxi cost around 8-10 Euro. I liked being a little outside tourist central, where it's quieter and you get a greater value but it helps if you like walking.

Room Tip: The rooms near the front of the first floor (e.g., 105) are loud. The 2nd floor rooms in the back o...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 4, 2012

We stayed a week and were impressed enough to book an additional couple of days on our return to Florence before departure to Canada. The staff is welcoming and will keep your luggage and direct you to their downstairs fully equipped bathroom to freshen up if flights do not coincide with check-in. The rooms and bathrooms are spacious and well equipped although we did find the hot water a trifle on the lukewarm side. The property is away from the busy city center; however, the bus stops every fifteen minutes at the door and the staff is always willing to call a taxi. We found the beautiful surroundings to be a welcome retreat after busy busy days of touring and dining. The breakfasts were great. They would not be renowned for dining but do serve a light meal on those days you just don't feel like venturing out.

Room Tip: Take a superior room
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Palace Hotel

Address: Piazzale Galileo 5, I-50125 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#48 Luxury Hotel in Florence
#78 Business Hotel in Florence
#97 Family Hotel in Florence
#102 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Palace Hotel 4*
Number of rooms: 26
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Also Known As:
Park Palace Florence
Hotel Park Palace

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