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“Excellent service, decent value” 4 of 5 stars
Review of Park Palace Hotel

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Park Palace Hotel
4.0 of 5 Hotel   |   Piazzale Galileo 5, I-50125 Florence, Italy   |  
Hotel amenities
Ranked #96 of 459 hotels in Florence
Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Excellent service, decent value”
4 of 5 stars Reviewed October 22, 2012

My girlfriend and I stayed here for 2 nights on our arrival to the region and another 2 just before departing. Our luggage didn't until a few days after we did, and the hotel staff was remarkably helpful in dealing with that. They made calls on our behalf, told us what to expect from the Florence airport staff, and gave us shopping tips in case we ran out of clean clothes. The rooms were clean, one was a little small even by European standards, and the "double" beds (i.e., the "large" beds) were simply two twin beds pushed together (although we actually found them very comfortable).

The breakfast was alright, nothing special, just a basic continental buffet. There's a restaurant a 5 minute walk from the hotel (Ristorante La Tarrazza) with good food, a friendly staff and a nice romantic outdoor area.

The hotel is a little ways outside of the historic center on a hill south of the river. You can walk but it takes 20 minutes down and 35 minutes up. A taxi cost around 8-10 Euro. I liked being a little outside tourist central, where it's quieter and you get a greater value but it helps if you like walking.

Room Tip: The rooms near the front of the first floor (e.g., 105) are loud. The 2nd floor rooms in the back o...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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213 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Regina, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 4, 2012

We stayed a week and were impressed enough to book an additional couple of days on our return to Florence before departure to Canada. The staff is welcoming and will keep your luggage and direct you to their downstairs fully equipped bathroom to freshen up if flights do not coincide with check-in. The rooms and bathrooms are spacious and well equipped although we did find the hot water a trifle on the lukewarm side. The property is away from the busy city center; however, the bus stops every fifteen minutes at the door and the staff is always willing to call a taxi. We found the beautiful surroundings to be a welcome retreat after busy busy days of touring and dining. The breakfasts were great. They would not be renowned for dining but do serve a light meal on those days you just don't feel like venturing out.

Room Tip: Take a superior room
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
109 reviews 109 reviews
34 hotel reviews
Reviews in 52 cities Reviews in 52 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 3, 2012

Big room comfortable eds, huge showers with his & hers . The building is apparently an old villa with nice living room and nice staircase , the pool looks great (it was a bit too cold to try it) the only issue s the distance from the city center, it's about 20 minutes by bus or 10 by taxi. On the other hand being away from the city center gives a very quiet nd relaxing atmosphere contrary to the crowds of tourists in the city

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Aust
Top Contributor
88 reviews 88 reviews
50 hotel reviews
Reviews in 53 cities Reviews in 53 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 3, 2012

We (myself, husband and his sister) stayed here for two nights back in June. We booked a triple room and were given the "Porticelli" room.The room and bathroom were both a decent size and well equipped. The hotel doesn't have a restaurant, but you can order light meals, although at 9.35pm we were told it was too late to order anything despite the sign stating light meals til 10pm. The "blue " bus line has a stop right out the front of the hotel, which leaves every 15 minutes and takes only 5 minutes to get into town, alternatively its about 3.5 kilometres to walk, but its uphill on the way back. Nice optional outdoor balcony area for breakfast.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 23, 2012

Stayed 5 nights here. Is a converted villa and set in beautiful gardens. We had just a double room but it was huge with a large bed, chaise lounge, arm chair and desk. The walls were full of interesting pictures and maps. The bed was very comfortable and the bathroom a good size. As we have seen in other Italian hotels the elevator was tiny but as we were on the first floor we were happy to use the stairs. These were very grand and I felt I should be in a ball dress whenever I walked down it. The staff were friendly and helpful. Breakfast was part of the package but it was very limited and did not include any hot options. However you sat on a beautiful terrace overlooking the garden and the pool which made it very pleasant. You could have dinner there as well. The menu was limited but tasty and inexpensive. The hotel is a good 20 minute walk from Florence although you can get a bus at the door for 1 euro or a taxi for about 10 euros. We found it an advantage as after a day of fighting the crowds in Florence it was nice to sit in the garden by the pool and relax.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 17, 2012

We spent three nights here at the end of a holiday in Tuscany. We booked through Hotels.com and then became very nervous about it as the reviews on Trip Advisor were not good. I travelled with my husband and 8 year old daughter, our room which was supposed to be a family room with an extra bed turned out to be a junior suite with masses of room. View from balcony was slightly lacking as it was over a bit of a waste ground but not a crisis as we were out all day. The staff could not have been more helpful, particularly 'Lauren' on reception, she was brilliant. Gardens and pool fantastic and a nice relaxed atmosphere. Yes a 25 min trek which was actually a very pleasant walk. Bit of a trek with an 8 year old but nothing too bad. Alternatively the public bus into the centre of Florence was fine. Worth staying here if you want to sight see and then chill by the pool in the afternoon.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2012

The situation, the building, the rooms and and the grounds are all gorgeous. The breakfast was good and the pool cooling. Although it is on a hill outside the main tourist area the hop-on hop-off bus made travel easy - but watch out for times. Walking downhill to the tourist area is OK but I would try the uphill return on foot.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Park Palace Hotel

Also Known As:
Park Palace Florence
Hotel Park Palace
Address: Piazzale Galileo 5, I-50125 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#33 Romantic Hotel in Florence
#46 Luxury Hotel in Florence
#55 Business Hotel in Florence
#100 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Palace Hotel 4*
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