We spent three nights here at the end of a holiday in Tuscany. We booked through Hotels.com and then became very nervous about it as the reviews on Trip Advisor were not good. I travelled with my husband and 8 year old daughter, our room which was supposed to be a family room with an extra bed turned out to be a junior suite with masses of room. View from balcony was slightly lacking as it was over a bit of a waste ground but not a crisis as we were out all day. The staff could not have been more helpful, particularly 'Lauren' on reception, she was brilliant. Gardens and pool fantastic and a nice relaxed atmosphere. Yes a 25 min trek which was actually a very pleasant walk. Bit of a trek with an 8 year old but nothing too bad. Alternatively the public bus into the centre of Florence was fine. Worth staying here if you want to sight see and then chill by the pool in the afternoon.