We stayed here one night on first night of a 2-family vacation to Italy. Hotel gave us adjoining rooms with two separate bedrooms and balconies overlooking Piazza Santa Maria Novella. Location couldn't be beat, and valet parking was very helpful (though it was cool but intimidating to drive onto a pedestrian piazza to get to the hotel's front door and drop off luggage). Roof-top pool was a huge treat with terrific views and a decent bar. Staff were also terrific on restaurant recommendations. Hotel is also right behind the main train station, 3 blocks from the Duomo, so super easy to get around on foot. Highly recommended.