We took the train from Orvieto, Italy to stay a night in Florence. We loved the hotel and it's location so much, we decided to stay two nights. Service was very good. It can be a bit daunting to find a nice hotel in Europe in general, especially when looking on-line from another country. We splurged for a suite and happy we did---Morning coffee, pastries and such put out in suite area of the hotel (you use your card key to enter) and in the evening, champagne and snack items. Would definitely go back.