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“Great property, central location and staff” 5 of 5 stars
Review of Bernini Palace Hotel

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Bernini Palace Hotel
5.0 of 5 Hotel   |   Piazza San Firenze 29, 50122 Florence, Italy   |  
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Ranked #31 of 461 Hotels in Florence
Seattle, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great property, central location and staff”
5 of 5 stars Reviewed April 30, 2013

We had an excellent stay. The staff was pleasant and helpful. The breakfast was top-notch and the rooms were smaller but clean and well appointed.

The only item we would have appreciated was being able to pay the concierge services on our final bill. Keeping enough cash on-hand for several hundred dollars worth of services was a safety concern for us, even though there was a safe in the room.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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703 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Albuquerque, New Mexico
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 30, 2013

The Bernini Palace staff, from housekeeping, to food service, to front desk and concierge, go the extra mile to provide superb customer service. Every staff member we encountered was uniformly helpful, knowledgeable and friendly. You could tell everyone there took pride in their work. The hotel itself is beautiful, clean and comfortable, and has a good number of amenities. The breakfast is the best we encountered in Italy in terms of quality and variety. Their central location to the many sites in Florence was wonderful, and allowed us to walk to all of our desired destinations. The only downside is that concierge services must be paid in cash, instead of being added to the room bill or being paid separately via credit card. Not a huge inconvenience, but strange if you're not used to this being the case (or don't like to carry larger sums of cash on travel). We would not hesitate to stay here again.

Room Tip: Rooms on the upper floors are less noisy, given the central location.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noosa,Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2013

Just completed a 3 night stay. Excellent central position , classy place but low price. Staff could not be better, in conclusion fantastic in all areas. Rooms not large but very nice. Breakfast room is unreal with huge lights and painted ceilings. Reception staff very helpful
Breakfast staff so attentive.

Stayed April 2013, traveled as a couple
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Devizes, United Kingdom
Top Contributor
54 reviews 54 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 27, 2013

Great welcome from friendly, but professional staff.
Breakfast gave a very wide choice at the buffet, coffee was 1st class and the staff were highly efficient and yet unobtrusive in clearing the table of used plates and cutlery and replenishing with clean during breakfast.
Very comfortable beds and linen with a great room. Bathroom tired, but excellent selection of toiletries and lovely bath towels, no lack of hot water.
Very central to all the key historic sights in a stunning stunning city. Concierge obtained tickets avoiding the line at the Uffizi, there was a surcharge, but worth it to save our precious holiday time. Excellent eating places locally and apart from the station trip there was no need to use any other mode of transport than our feet.
It was a truly wonderful 5 night stay.

Room Tip: Room 415, extremely quiet, no noise from neighbours or outside.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florence, Italy
Top Contributor
73 reviews 73 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 23, 2013

This is an absolutely splendid location right near Palazzo Vecchio so close to EVERYTHING in the center of Florence. It is beautiful and there is a wonderful reception area and bar. I would not hesitate to stay here as you will be so glad you did. Its classy and located perfectly. You could throw a rock at the Uffizi Gallery, Piazza Signoria, Loggia dei Lanzi and just a very short walk to Duomo and Piazza Della Republica and the Ponte Vecchio.

Room Tip: Ask for a room facing the Duomo... you will open your window and literally see it. Very beautiful r...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 15, 2013

We stayed in a junior suite which was really wonderful. Everything was exactly as it should be (including my request for no feathers in the room), and it was extremely comfortable. There was a nice gift of Vin Santo + cantucci on arrival. Spacious, very beautiful room, sparkling clean bathroom and plenty of space for toiletries for two people. Two robes/slippers provided automatically.

Very nicely placed for the Ufizzi, Palazzo Vecchio, Piazza Della Signoria (copy of David and plenty of others, original of Rape of the Sabine Women), local markets, and Ponte Vecchio and river. Short walk to Duomo.

Our only problem was that the air conditioning (as with most Italian hotels) did not go down far enough and the room was hot by English standards. The windows opened, which was lovely, but the alleyway under our windows was apparently on the route home from a bar of some note, because hordes of drunken young people were yelling and cackling with laughter from about eleven till after 2am each night, and then of course the iron wheeled market carrozze were dragged along to their positions extremely early in the morning, so to say it was noisy was an understatement. If this bothers you, ask for a room which does not overlook the alley. It might help.

Room Tip: Rooms overlooking the alley from the front of the hotel through to Piazza Santa Croce are NOISY if y...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 13, 2013

First impressions were great and these did not change from when we checked in to checking out could not fault the Bernini Hotel or its staff. Excellent location, approx. 20-30 min walk from train station or 15 euro taxi ride! Room was lovely, nice bathroom with plenty of hot water! Breakfast was buffet style with plenty of choice and excellent service from the staff. We hope to return to Florence and would definitely stay here again.

Room Tip: our room was on fifth floor and window faced onto side street, when window was open you could hear p...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bernini Palace Hotel

Address: Piazza San Firenze 29, 50122 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Florence
#21 Luxury Hotel in Florence
#26 Romantic Hotel in Florence
#34 Family Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Bernini Palace Hotel 5*
Number of rooms: 74
Official Description (provided by the hotel):
Originally a 15th century “Palazzo”, the Hotel Bernini is built according to the Classic Florentine architectural style, with string-course cornices along the walls and wooden shutters giving it a charming antique flavor. The Bernini Palace is located in Florence’s historic center, right behind Piazza della Signoria - just a stone’s throw from the Uffizi and Florence’s main historical attractions. The rooms are 74, Classic, Superior, Deluxe, Junior Suite and Suite, all are fitted out with the best, most up-to-date mod-cons and still preserve the charm of the past. The Tuscan Floor is reminiscent of old world Tuscan colours and themes, very warm and inviting. The new restaurant La Chiostrina is located in a historical courtyard of the hotel, it is the ideal place for delicious gastronimic specialities in Florence, its versatility makes it an excellent restaurant offering an innovative menu. A full breakfast is served in the magnificent Sala Parlamento (complete with a splendid frescoed ceiling) formerly a meeting place for members of Parliament and Senators of the Kingdom of Italy ... more   less 
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Also Known As:
Bernini Palace By Baglioni Hotel

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