I thought this being a Boscolo, and having a good experience in Rome we booked a night here in Florence, Like another reviewer we were given a damp smelly room, bitten by a mosqito during the night, and forced to bring up our bags up three flights of stairs. The check in was awful, no welcome, no eye contact, just a woman who looked like she couldn't be bothered, this was really a downer. Unfortunately check out was much the same. The staff are rude and unwelcoming. They make you wait, while they are forever looking at thier computers. There is so much better in Florence, I would look elsewhere.
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- Also Known As:
- Boscolo Hotel Florence