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“Pleasantly surprised” 4 of 5 stars
Review of Grand Hotel Baglioni Firenze

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Grand Hotel Baglioni Firenze
4.0 of 5 Hotel   |   Piazza Unita Italiana 6, 50123 Florence, Italy   |  
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Ranked #143 of 461 Hotels in Florence
Florence, Italy
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Pleasantly surprised”
4 of 5 stars Reviewed August 12, 2014

Expected everything in Italy to be smaller. Very surprised and refreshed to find a beautiful hotel with spacious and beautiful accommodations. Breakfast on the roof was beautiful. Dinner at the roof left much to be desired...but who eats dinner at their hotel anyways. Excellent location. Would stay there again when we return without reservation.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,166 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Brisbane, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

The Grand Hotel Baglioni is grand in name only ! The building itself is impressive, however the sleep is disturbed by noise. The walls must be thin, you can hear toilets being flushed, showers running the place is noisy. Staff can be rude. We requested a kettle so we could make tea, but was told no because of safety, however It turns out if you have a deluxe room they will provide you with tea and coffee making supplies. I saw a member of staff carrying a tray with kettle into a Deluxe room. We met another Lady who had experienced the same problem. The mattress on the bed was hard. The shower temperature changes when it wants to. We did not use the Hotel Rooftop restaurant, except for breakfast because it is far too expensive. The Hotel has rated itself as five Stars, but believe me it is flat out at ★★★ the hotel promotes something called The red carpet treatment. I think if you pay Top price perhaps the service would improve. Not impressed and would not recommend. The one positive thing is its location near the train station.

Room Tip: Lower Floor Less Noise From restaurant
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  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
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Sydney, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2014

This hotel was used as a part stay between a River Cruise in Venice and land stay in Rome. Conveniently situated almost directly opposite the rail station it was in walking distance of almost everything. Rooms were large but dark (but this was only to be be expected in an old Florence building) and comfortable and we had the added advantage of having a mini balcony from which we could see the Duomo. The rooms remained cool even on the hottest days and often without the use of air conditioning which was an added advantage. The highlight is most definitely the view from the roof top terrace - a must do if you stay here - both early morning and early evening - spectacular. Some guests had a few issues with some of the personnel but we had no complaints at all. We only had breakfast at the hotel which was average compared to what we had been used to.

Room Tip: Top floor at the back for views - not many rooms had a balcony
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Castellina In Chianti, Italy
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

We have been to the roof top a couple of times and would say this is the best place to view the city and have a drink. Yes the service is a bit slow but just soak up the sites. They usually serve chips and nuts with your drink and have not been disappointed.

Stayed August 2014
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

We had a beautiful suite on the second floor. The room was dark, with heavy furniture, but quite large, so it didn't feel claustrophobic. The location is about five minutes from the train station and within walking distance of all museums, etc. The buffet breakfast was extensive and the rooftop bar very pretty. We were able to get a triple, which is helpful when traveling as a family. (King size bed plus single; not three single beds!)

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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Alyth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 3, 2014

I was really looking forward to staying here, but the single room was smalland dark at the end of what seemed like an endless corridor. It was more like a converted servant's quarters. The desk staff were very snooty...but turned on the charm to the guests from the Far East or America. Was my Scottish accent looked down upon? My euros held the same value..

  • Stayed July 2014, traveled solo
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 1, 2014

Our first, and hopefully not last time in Florence.
This is a very traditional hotel with cool dark interiors, very professional and friendly staff
We will definitely return if the opportunity presents.
We stayed on a bed and breakfast deal, the breakfast in the great restaurant has amazing views over Florence and the roof top restaurant/bar has AMAZING views over the city, which is even more beautiful at night.
Breakfast is a buffet with an excellent selection of food, again with kind attentive staff.
The maitre'd was so helpful in inviting us and showing us round.
We had a 3 bed room which was spacious, clean and with every facility you could need. The bathroom was fully updated with a very nice selection of toiletries.
Very fast free WiFi also included.
Location of this hotel is perfect for train station and a very short walk to all the main tourist sights.
We had a late flight/train journey, so the hotel looked after our bags free of charge for the full day.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Baglioni Firenze

Address: Piazza Unita Italiana 6, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#43 Business Hotel in Florence
#64 Luxury Hotel in Florence
#116 Romantic Hotel in Florence
#120 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Baglioni Firenze 4*
Number of rooms: 193
Official Description (provided by the hotel):
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 
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Also Known As:
Grand Hotel Florence

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