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“Very Nice Hotel” 4 of 5 stars
Review of Hotel Montebello Splendid

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Hotel Montebello Splendid
5.0 of 5 Hotel   |   Via Garibaldi, 14, 50123 Florence, Italy   |  
Hotel amenities
Ranked #105 of 461 Hotels in Florence
Columbia, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed January 2, 2012

This was a very nice hotel. The location was not in the middle of things, but very convenient to the train station. The staff was extremely polite and helpful and the facility itself is exceptional. Our room was a junior suite and very comfortable and elegant. The hotel is about a ten minute walk from the areas of Florence you want to be in; however, you can avoid some of the bad neighborhood/areas by walking two blocks to the river and strolling toward the city center.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, January 4, 2012
Dear David W,
thank you for staying at Montebello Splendid. I’m very glad you enjoyed your stay with us and that you found a very friendly and helpful attitude of the staff. As you mentioned, our hotel is located in a very safe and quite during the night neighbourhood at 10 minutes walking from the most famous shopping streets.
We look forward to welcome you in Florence very soon and in the meanwhile, on behalf of the whole team, I wish you a great 2012.

Kindest regards,

Riccardo Fracassi
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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633 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 23, 2011 via mobile

We stayed in this very nice hotel and enjoyed our stay quite a lot! Very good location, nice rooms, delicious breakfast!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, January 4, 2012
Dear Tommyh88,
Thank you for sharing your positive experience at Montebello Splendid. I’m very pleased you enjoyed your stay with us and the services provided, included our morning buffet breakfast. It would be very nice to welcome you again in Florence on your next visit. On behalf of the whole staff, I wish you all the best for the upcoming 2012.

Sincerely,

Riccardo Fracassi
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Italy
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 18, 2011

A beautifull spot close to the city center and to the main train station. Highly recommended.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, January 4, 2012
Dear Tuscanglobetrotter, Thank you very much for staying at Montebello Splendid and for sharing your positive experience with other travellers. We are very pleased to read that you enjoyed our hotel and its convenient location. We look forward to welcome back very soon.

Kindest regards,
Riccardo Fracassi
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 18, 2011

I toured Italy in September 2011 visiting Venice, Florence, Rome, Sorrento and Sicily and felt I should give feedback on this hotel.

This hotel is simply stunning, room was beautiful, very clean and the staff were really helpful. If you are older maybe not ideal as the walk to town might not suit you, its only a 10 minute walk.

I would not hesitate to revisit this hotel and would suggest it to any of my friends.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, December 19, 2011
Dear Claire H,
thank you very much for your wonderful review and recommendation to your friends and to all the other travellers. It’s a great pleasure to read that we were able to offer you a very pleasant stay and memorable experience. On behalf of the whole staff, I thank you for staying at the Montebello Splendid and I look forward to welcome you again on the next occasion you will have to visit Florence.

Kindest regards,

Riccardo Fracassi
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2011

Lovely hotel and the staff are friendly. It's a bit out of the centre where the shops and hub of everything is. I would day to walk to the Ponte Vecchio it is about 30 minutes walk.
Lovely room.
I know it's a five star hotel, but it doesn't justify Euro 8 for a 300ml bottle of water, Euro 18 for a cocktail, at least double to the bars. Also Euro 20 for breakfast is a bit hard to swallow as well.
2 coffees outside the hotel was still Euro 6 each.

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, November 30, 2011
Dear Alanjo14,
Thank you very much for staying at Montebello Splendid and for sharing your positive experience with other travellers. I’m very please you enjoyed your stay with us and that the staff offered you a friendly and attentive service. Of course we are not a cheap hotel but, I think you are confusing the drink prices with some other place you stayed. A bottle of 500ml (not 300ml) of water cost €2 and a cocktail starts from €12. During Happy Hours time you can have selected drinks at special conditions. The only price which is correct is for Breakfast but is still up to 50% less what you would be charged in other neighbour 5 stars hotels.
Once again, thank you very much for staying with us and recommending our hotel on Tripadvisor; we look forward to welcome you again on the next occasion.

Kindest regards,

Riccardo Fracassi
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2011

My husband and I recently came from the UK to get married in Florence, choosing to stay at the Montebello Splendid hotel and also to have our wedding meal in the restaurant there. The hotel itself is genuine 5 star luxury with beautiful rooms, furnishings and finishes. The rooms were tastefully decorated and offered us a very relaxing environment for us and our guests to spend a few days.

Our wedding reception was held in the conservatory of the restaurant which offered a very private dining experience and despite the fact that I had not made any decoration requests, the hotel put on a beautiful table display with candles and flowers that really suited the occasion perfectly at no extra cost. The hotel bar offers a “happy hour” from 5pm until 7.30pm, so we were able to have a few drinks with our guests in the hotel lounge to chat before the wedding day itself, and without the extortionate drinks bill that many hotel bars provide!

The staff were incredibly friendly, helpful and attentive throughout our entire stay, and most particularly during the meal itself. The food in the restaurant was excellent, and a special highlight was the profiteroles offered to us at the end of the meal which were a lovely touch and tasted delicious. Our only complaint about the meal was that we were too full to be able to eat everything on offer!

As we were getting married, the hotel upgraded my husband and I to a suite with a balcony at no extra cost.

I would also add that the hotel responded to each e-mail promptly, courteously and offered us helpful information. Upon our arrival, we were warmly greeted by the hotel manager and shown to our room. I have seen that one reviewer has commented on a smell of mould in the reception area, but I would have to say the complete opposite- the hotel had a beautiful lime and ginger room diffuser that was beautifully fragranced, so much so that several members of our wedding party wished to purchase it! Everything was immaculate and we saw no mould in sight!

My parents in law who had travelled from the UK arrived at the hotel at 8am, hours before check-in. On arrival at the hotel, straight from the airport, they wished to leave their bags at reception before wandering around the city. However, the staff were so helpful that they advised that they should sit down, have a complimentary coffee, and that their room would be made up for them in 45 minutes, allowing them to be able to shower and relax before sightseeing. It was such a simple gesture but one that really was greatly appreciated.

All of our guests at the wedding stayed at the hotel too, and each person commented on how much they had enjoyed their stay. My husband and I really could not rate this hotel any higher and certainly shall be returning.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, November 22, 2011
Dear Rachel 1767,
it is such a great pleasure to read your wonderful review about your stay with us in occasion of such a memorable event as your wedding day. We all were very honoured to have you among our guests and of course with pleasure we did our best to offer the best service.
It is always very exciting to work on this kind of event, in particular when we have plenty of cooperation from a friendly guest. It is also very rewarding to know that we were able again to offer memorable moments to a new couple who chose Florence as their wedding location.
We hope you will come back soon to Florence to celebrate your anniversary. Yourself and the whole family and friends are always welcome.
On behalf of the whole team, I’d like to wish you all the best for everything.

Sincerely,

Riccardo Fracassi
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cincinnati
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2011

Clean, beautiful, quiet, nice staff. Breakfast was good. Cocktail hr was good. Good nibbles. Location (if a walker) was OK. Great Mexican restaurant around the corner --- Yes Mexican

Room Tip: I think any would be nice
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, November 22, 2011
Dear R S,
Thank you very much for staying at Montebello Splendid and for recommending our hotel on this website. We all are very pleased to read that we were able to offer you a comfortable stay and very positive experience. Also very pleased that you enjoyed our happy hours with complimentary nibbles.
We wish to welcome you back in Florence very soon and we take this opportunity to present our kindest regards,

Riccardo Fracassi
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Montebello Splendid

Address: Via Garibaldi, 14, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#48 Luxury Hotel in Florence
#83 Family Hotel in Florence
#83 Business Hotel in Florence
#91 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Montebello Splendid 5*
Number of rooms: 60
Official Description (provided by the hotel):
An old villa from 19th Century with private garden located in the lively heart of Florence and transformed into a boutique 5 stars hotel full of charm and warm atmosphere, according to the neoclassical Florentine tradition. All rooms are elegantly designed and decorated differently but all equipped with the most up-to-date comforts. In a few step from the hotel you can easily reach all the most important attraction of Florence. Capriccio restaurant is the gourmet option for hotel guests to experience greta italian food in a very relaxing enveiroment. ... more   less 
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Also Known As:
Montebello Splendid Florence
Montebello Splendid Hotel Florence

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