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“Impeccable location and service” 5 of 5 stars
Review of Room Mate Isabella

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Room Mate Isabella
4.0 of 5 Hotel   |   Via Tornabuoni 13, 50123 Florence, Italy   |  
Hotel amenities
Ranked #43 of 461 hotels in Florence
hamilton
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Impeccable location and service”
5 of 5 stars Reviewed May 29, 2013

Great location, short walk from train station, Ponte Vecchio, Piazza Republica, Strozzi. It was the same staff as our last visit 4 years ago which to is a testament to their dedication. All the staff did everything they could to make our stay so wonderful. From great restaurant advice to helping with our daily plans.

Room Tip: A little loud if you stay on Via Tournaboni.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Atlanta, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2013

For the most part, this was an excellent hotel. The rooms had obviously been recently renovated, and the bed was very comfortable (which is an exception in Italy.) The location was perfect, a short walk from almost any of the major sights and right in the heart of some excellent shopping. The only drawbacks were that there are 2 flights of stairs up to the level of the elevator, which is countered by them having a porter for your bags. Also the elevator is slow and incredibly small, such that two people and their bags will not even fit (and one person with bags would feel claustrophobic.) Also, the shower was even smaller than the tiny elevator and with an opaque door so I felt boxed in whenever I took a shower. The breakfast was decent, but nothing special and with somewhat fewer options than we saw at other similar hotels during our stay. I would still recommend the hotel because the room was lovely and the location cannot be beat.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Luca A, Front Office Manager at Room Mate Isabella, responded to this review, May 29, 2013
Dear Sara,

first of all we would like to thank you for taking time to leave your opinion in this website. We are glad to read that your overall stay was satisfying and, even more, we are grateful you have given us some advice to improve our facilities. We constantly do our best to give our visitors a fully satisfying stay and your words are the engine to make it real for all of them.

We hope to surprise you more on your next stay in Florence and send you our kindest greetings,

Luca Albonetti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 26, 2013

So this was our second stop on our 2 week Italy experience !

Traveled with friends who had stayed here previously when it was The Albergotto.

We arrived by train via Venice...Going on my friends memory of the exact location with some road work being done ...found it fairly quickly.So a quick walk from the train station.

Hotel - Boutique style-Room- Large-Bathroom ,small shower-little Juliet balcony-very clean-bed -2 put together but I found this all over Italy-hard -no problem !Rm 30 right beside the linen closet so if you want complete quiet not the room for you.I did notice a room on our floor that had a private staircase probably a suite .

Staff -very friendly & attentive !!

Breakfast room -Very good Eggs made to order !and then the typical fair .

Beside the Breakfast nook is a large room (lounge)very nicely decorated..tip-they have a cabinet filled with travel books..thought that was a nice touch !It was in that room one night we decided we had had enough of eating out so picked up our own wine and found a little deli (grocery) and had a picnic dinner of cheeses,salamis,olives,breads .The wait staff in that room could not do enough for us providing plates,cutlery,even getting us another bottle of wine when we ran short.
They served breakfast as well ( wait Staff)and they deserve A Job Well Done !!!

Would stay here again ... I loved Florence !!!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Luca A, Responsabile reception at Room Mate Isabella, responded to this review, May 27, 2013
Dear Guest,

we are very glad to see that your stay here has been fully satisfying. Also, it is nice that your friends reccomended our hotel to you: who more than a friend could know our tastes and give us some good advice? Actually, we firmly believe that the best to travel is by visiting friends around the world and "Isabella" is very happy to have met you and to have given you a nice reference point for your stay in Florence.

Thank you very much indeed.
Yours truly,

Luca Albonetti
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Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2013

We loved staying in this hotel. The room was really clean and the bed was very comfortable. It was in a great central location. The only downside to the hotel is to get laundry done it is really expensive (for underwear or socks its 3 euro which I could buy for that price tshirts were 8.50 euro). Otherwise loved staying here. Great wifi too

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca A, Responsabile reception at Room Mate Isabella, responded to this review, May 27, 2013
Dear Lori,

we really appreciate your words: they give us happiness and the strength to keep doing our best they way we are and information to make our service better and better.

We hope we have provided you with a perfect "room-mate" to stay with on your next visit to Florence/Tuscany.

Kindest regards,
Luca Albonetti
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San Francisco, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 24, 2013

Stayed here for five nights in May. Started in room 24, which as an earlier reviewer noted, was rather dark. The hotel was kind enough to move me to a different room (22) that was over the busy street. Very noisy if the window was open, but fine when the window was closed. Loved the location - put everything within very easy walking distance, including my favorite gelato in town just across the S. Trinita bridge.

Service was wonderful - at the front desk, for breakfast and even the chambermaids. The breakfast spread has a good number of options, and they can also make eggs to order.

Nice hot shower, safe in each room, TV with many channels, free wi-fi that worked very well. I'd definitely stay there again.

Room Tip: Request a bright room, not the one that faces into essentially an air shaft. There may be ones that...
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca A, Responsabile reception at Room Mate Isabella, responded to this review, May 27, 2013
Dear Guest,

it is so nice for us to read that you have had a memorable stay with us and that you have "tasted" one of our core points: we love helping our visitors as much as possible and make them feel as if they were at a friend's house.

Thank you very much and we hope to welcome you again at Isabella's.

Kindest regards,

Luca Albonetti
Front Desk Manager
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Clitheroe, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013 via mobile

This hotel location was an excellent base for exploring Florence. Everywhere we wanted to visit was within easy reach. The staff were very helpful and gave us some brilliant advice on where to eat. The rooms were spacious, well equipped woth the adfition of tea & coffee making facilities, safe & mini fridge. Fresh towels & toiletries were provided with daily room service. Breakfast was served from 7.30 onwards in a very enchanting breakfast room served by attentative staff. I would highly recommend this hotel to anyone wanting accomodation in Florence.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Saint Paul, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

We had a wonderful stay at this hotel. It's in a great location (about 10 minute walk from the train station) and the staff is amazing - very friendly and professional. We stayed in room 33. The decor is nice and we had a big bathroom. There is a window in the bathroom and in the main room so it was nice to get the cross breeze. As one other review said, the rooms seem to be a bit dark (no overhead light) so sometimes it was hard to find things in the luggage.

We enjoyed the breakfast every day - they have a very nice breakfast room and sitting area on the floor where the reception desk is. The gentlemen working the breakfast area were exceptional - always a smile to greet us every day.

We would definitely tell friends about this hotel - and would stay here again if ever in Florence.

Room Tip: There are a lot of steps before you get to the floor with the elevator. We were on 3rd floor and tha...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Room Mate Isabella

Address: Via Tornabuoni 13, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
#26 Luxury Hotel in Florence
#32 Romantic Hotel in Florence
#55 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Room Mate Isabella 4*
Official Description (provided by the hotel):
Room Mate Isabella is a modern design hotel located right in the historic centre in a 19th century building within a 5 min. walk from the Duomo, the Cathedral of Florence. Renovated in 2013, the rooms feature free Wi-Fi, 37'' flat TV, double-glazing soundproof windows, complimentary buffet breakfast until noon 12:00, bell boy and a reading-room perfect for enjoying the Palazzo Strozzi views while savoring a fine wine. ... more   less 
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Also Known As:
Albergotto Hotel Florence

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