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“I long for my return to Hotel Kraft!” 5 of 5 stars
Review of Kraft Hotel

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Kraft Hotel
4.0 of 5 Hotel   |   Via Solferino 2, 50123 Florence, Italy   |  
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Ranked #117 of 461 Hotels in Florence
Coral Gables, Florida
1 review
“I long for my return to Hotel Kraft!”
5 of 5 stars Reviewed June 8, 2013

I absolutely loved the hotel. Located in a quiet street, one street away from the Arno River, I could see the river from my corner room. My room was beautiful and spacious with high ceiling and perfectly decorated. From the moment I arrived to my departure, I was treated like a special person and attended in the most courteous manner. The front desk personnel is very knowledgeable and helpful. The restaurant employees are superb in attending to everyone and the dining choices are very good. On my way back to Firenze, Hotel Kraft will be my choice. Thank you for a great vacation!

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krafthotel, Direttore at Kraft Hotel, responded to this review, June 11, 2013
Dear Guest,

We thank you very much for your feed back after your stay at the Kraft Hotel .

It a great satisfaction to meet with customers wishes . Hopeing to welcome you again in Florence we remain with our warmest regards .

The manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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663 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 8, 2013

I picked Kraft hotel amongst the numerous ones that I was reviewing as there were so many rave reviews about it. I guess this only raised our expectations and left us rather disappointed.

The room looks old and bathroom contains several accident traps. I stayed on the most top floor but the view was pretty much rooftops of the neighbouring houses. To get the best views, you need to go to the hotel's rooftop.

Not that it is the hotel's responsibility, but I noticed several insect bites when i woke up. Only hotel in Italy where I experience this.

Breakfast was average at best. They have the standard selections but no freshly made coffee.

Hotel is located 15 mins walk away from main attractions and Firenze SMN station.

Room Tip: Rooms on highest floor give you a better view.
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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krafthotel, Direttore at Kraft Hotel, responded to this review, June 10, 2013
Dear Guest,

We have taken note of your review on Trip Advisor after your stay at the Kraft . We regret that you had some unsatisfaction about the room . Actually our rooms are all different one to each other and sometimes don't meet with guests expectations. However we will take care of your suggestions in order to solve the probelm you have pointed out . Regarding mosquitos in the room is a general problem of the season and we usually try to solve this matter by providing our chambermaids with specific spray solutions but it doesn't work everytime . You are mentioning the fact that you didn't have the view on the city . The view of the city is not available from the rooms, but only from our panoramic terrace.
We thank you for having put a note on some aspect of our hotel that could be improved, and we remain at your disposal for any further suggestions you may have .
With our best regards.
The owner
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Houston, Texas
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 4, 2013

This hotel was truly a 4 star hotel. Very nice and quaint. The room was clean and the bathroom modern with a full size tub. Our balcony had a beautiful view. We stayed in room 322. The staff was helpful and friendly. The complimentary daily breakfast was filling with an assortment of pastries and lunch meats.

Room Tip: We walked across the river to Santo Spirito where we found a great place to have lunch….the best gno...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, Oregon
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 31, 2013

We got a great rate and couldn't be happier with this hotel. It is very close to the train station, a short walk or cheap taxi, but is in a quite part of the city with the major attractions a short and pleasant walk away.

Rooms were good sized for Europe, bed was one of the better, very clean, and most importantly the staff was extremely nice and helpful. Especially the breakfast crew (forgot to mention the breakfast was great). I would highly recommend this hotel for you stay in a great city.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2013

We stay here during our 5 week honeymoon for a few nights while in Florence. The place is in a good location and around 10-15mins walking from the center of Florence and of course many of the attractions. The staff were very helpful at all times including helping print out some travel documents and calling our transport tour company when the driver had not arrived, chasing them up to ensure we were not late for the train. The breakfast service is good, nothing really to fault as everything was of good standards and I was quiet happy to find they made personalised coffee's on request. There is a nice view from the roof top terrace. The room itself we found was a little dated compared to the efforts they had put into the renovations of the foyer etc. That said they did mention in the hotels information that they are trying to keep much of the original furniture from. My thoughts are great on that but maybe give the rooms a fresh coat of paint? We stayed on the first floor, right in front of the lifts. Being a older hotel the noise from other rooms were apparent. We could clearly hear the next room's TV and the lift when it opened and closed. Another downside was the room was a smoking room and from the moment we walked in it was quite a distinct smell which was a little off putting. Bed was comfy and we feel overall a fairly positive experience if a little on the high price. The AC units could do with a upgrade to keep them quieter and maybe clean the vents?

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

We had the most amazing time in Florence and can not wait to go back. It was our favourite city during our honeymoon for reasons that we really can't explain. We got a taxi from the train station and it was worth it, couldn't cope dragging the bags. We were pleasantly surprised by the lovely quiet location, we got an upgrade when we checked in, to our delight. We were on the first floor and my only little complaint was the noise we could hear coming from the upstairs room, nothing major but sounded like furniture being moved and we could hear voices from time to time. But this didn't bother us at all. We had a balcony which was handy for smokers. Central location 5-10 minutes up the canal to the main street, and not fair from the train station. The staff on duty for breakfast were so friendly and polite, which made you feel so welcome, our first morning our waiter explained everything we needed to know about were everything was and if we required anything special to be made for us. The rooms were kept spotless and the beds were very comfy. We had the nicest pizza for our whole trip in The Fools Pizzeria, can't remember the name of the street. Couldn't fault this hotel and will definately be back for another trip

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krafthotel, Direttore at Kraft Hotel, responded to this review, May 31, 2013
Dear Guest ,

We are really happy to hear that you had a good time at hour Hotel . Expecially for your honeymoon !
In the hope you 'll come back in the future, we remain at your disposal to receive any kind of suggestion to improve even more our services .

With our warmest regards .
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Chester, United Kingdom
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 24, 2013

My husband and I stayed here for 2 nights in April. It is very convenient for the train station (although on the day we arrived it was a public holiday and we had to battle through crowds to get away from the station) and in a nice neighbourhood with plenty of choice of places to eat close by. It is easy to walk to all the tourist attractions. The hotel staff were friendly and welcoming and upgraded us when we arrived. The room and bathroom were clean and very nice and the bed was comfy too. Breakfast was served next to the roof terrace and it was great to look at the amazing views while eating - there was a good choice of food too. We loved the roof bar and spent time there on both evenings - the waiting staff were great.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kraft Hotel

Address: Via Solferino 2, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#43 Business Hotel in Florence
#55 Luxury Hotel in Florence
#111 Family Hotel in Florence
#111 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kraft Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
The Hotel Kraft is located a few steps away from the Historical centre of Florence and from the main Train Terminal S.M.NOVELLA .The congresses centre and the Opera Theatre are also nearby. .All of the 77 hotel rooms are different and elegantly furnished both with antique furnishings in style "maggiolini" as well as the most modern interior design. ... more   less 
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Also Known As:
Kraft Hotel Florence

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