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Hotel Kursaal Ausonia: Traveler Reviews


Hotel Kursaal Ausonia
Via Nazionale, 24 (nero), Florence 50123, Italy
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Traveler Reviews

92% Recommend
4.0 of 5 stars 203 reviews
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Loved the Hotel Kursaal/Ausonia

Hotel Kursaal Ausonia

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5 of 5 stars
A TripAdvisor Member
Rexburg, Idaho
Jun 9, 2006
1/1 found this review helpful

My husband is a professor who has assisted and directed 4 trips to Europe of a month's duration. We take about 5 faculty and 45 university students each time. (Our students live by a high code of standards that bars smoking, drinking and any 'party' behavior, with a curfew of 11pm.) We spend the first 10 days of each trip in Italy and have now tried four different places in Florence and the Hotel Kursal was by far the best experience for us.
It is run by a family who were very thoughtful and attentive as we checked our large numbers into and out of the hotel. At breakfast each morning they would offer to bring hot chocolate or other items to us as we sat. The breakfast bar was plentiful and excellent in consideration of the affordability of the room rate and what we were used to elsewhere. Our room even had a charming courtyard view below with the Duomo itself in the background. We were an easy 6 block walk from the Duomo, with laundry, grocery, internet, good food take out places, and a park only steps from the hotel.
I can't say enough good about the family who runs the establishment, with the added bonus being a complimentary 3 hour guided walking tour of the old city by Paola, the co-owner. This was our fourth trip to Florence and everything she shared was interesting and insightful. Arragements are also made on behalf of guests for tickets to the Academia (The David) and The Uffizi. Paola conducts tours to the Uffizi, if desired, and not knowing that beforehand, we regretfully missed that chance. Based on her knowledge and love of art, history, and architecture I would plan her accompaniment to the Uffizi on another visit.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $130 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not bad..

Hotel Kursaal Ausonia

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3 of 5 stars
A TripAdvisor Member
Dublin
Jun 6, 2006
1/1 found this review helpful

We stayed here for 2 nights at the end of May, we paid €70 per night for a double room with a shared bathroom, breakfast included. It felt more like a hostel than a hotel, the breakfast is served in a common room in front of the reception, and the rooms are very basic, and with a tiled floor, and sink and bidet in the room, it gave the room a kind of a hospital feel to it. The shared bathrooms were relatively clean, but a little bit run down looking. We had to ask for towels, which were paper thin, as were most towels in other places we stayed in Italy. The breakfast was cereal, juice, croissant, coffee, biscuits. The staff were pleasant and helpful, and spoke good english. The hotel is about 10 mins walk from the duomo but not in the nicest area of the city. There are much nicer areas to stay in the city but are no doubt more expensive too. The street where the hotel is isn't actually bad but there are side streets near the hotel that didn't look very safe at night. During the day, though, there is a huge market very close to the hotel which was brilliant. Also, everywhere we wanted to see in Florence was within walking distance of the hotel. There are probably a lot nicer places to stay in Florence, but for the price of the room, this wasn't bad value. It'd suit anyone on a budget just looking for somewhere with bed and breakfast.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2006
  • Member since June 06, 2006
  • I recommend this hotel for Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $130 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very good, and cheap, hotel in Florence, Italy - Kursaal Ausonia Hotel

Hotel Kursaal Ausonia

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5 of 5 stars
A TripAdvisor Member
Corvallis, OR
May 29, 2006

The Kursaal Ausonia Hotel in Florence, Italy is an excellent choice for the cost.
For $70 euros per night, we obtained a comfortably sized, clean double room that was situated in a quiet neighborhood yet within easy walking distance of tourist sites. The room included a nicely outfitted bathroom and a large balcony. The balcony looked out on an attractive courtyard, had a handy clothes-line, and included a partial view of the historic Duomo. A good breakfast (croissants, yogurts, toast, butter, jams, juice and cafes) was included in the room cost. The staff and owner were very friendly, fluent in english, and quite helpful in assisting us navigate Florence and in recommending places to see and dine. One drawback - the lift is small and it is challenging to fit in more than one person and luggage. Overall, however, an attractive and great value hotel!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $130 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Satisfying European style

Hotel Kursaal Ausonia

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4 of 5 stars
A TripAdvisor Member
New York, NY
May 22, 2006

The Kursaal is a nice European hotel. Located very close to the train station made it quick to find after an overnight train ride to the city. However, it is in a major tourist hub of town (not a negative mark to the hotel - just a fact), so it's surrounded by other hotels and "tourist class" restaurants. But, it was in a safe area (we came home late several nights and never felt unsafe) and Florence is so small that it wasn't inconvenient to get to the areas of town where we spent most of our time.

We had one of the lovely superior rooms (with private bath) overlooking the courtyard. Very quiet in the evening (the community center out back closes around 10 pm so noise wasn't an issue at night). Room was simple, but very clean and well kept.

Hotel noise is a problem as the walls are very thin. However any good traveller always carries ear plugs not knowing where you may have to sleep or what unexpected noise you might incur. So, once my earplugs were in, I didn't hear any noise from down the hall.

Continental breakfast was just fair. I recommend getting your food on the outside. Italians don't do "breakfast", but you are in Italy and hitting a cafe in the morning is a must.

Staff was very helpful and friendly. I think we saw them all during the course of our stay. Everyone always had a smile and were helpful when we had questions.

Great hotel if you are on a budget and want a solid, safe place to stay.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2006
  • Member since May 22, 2006
  • I recommend this hotel for Young singles, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $130 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Terrible! Noisy, dirty, unfriendly. Awful

Hotel Kursaal Ausonia

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1 of 5 stars
A_Kiwi 3 contributions
London, United Kingdom
May 2, 2006
1/1 found this review helpful

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2006
  • Member since August 24, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from kursaal, owner
(Management representative)
May 8, 2006
First of all many thanks for the comment left: feedback is always very important.
I’m really sorry !!!
This is what I feel to to say to these guests and with this letter I try to give them an explanation of what has happened.
1. They asked to be moved to another room because the one they had was close to the breakfast room. I was told but seeing that they’ve booked in a very busy weekend and all other rooms were already occupied we could not (and not would not) give them another room.
I made the mistake not to talk to them personally. But I start working at 9.00 a.m. and they were always out very early except on the departure day (when it was obviously too late).
2. Common bathrooms are cleaned twice a day. There are 2 bathrooms for 4 rooms. They are normally clean and well kept and so I'm sorry that they found them somehow different.
3. We offer to book the Uffizi for free to all our guests and for this reason we are willing to do it. In busy periods you need to book the Gallery many days in advance otherwise you need to personally go to the musuem at the reservation desk and check if
perhaps they had any cancellations. So that's why it was not possible for us to help them.
4. Our website is clearly describing our standard (shared bath) and superior (private bath) rooms. The standard rooms, furnished in a very simple style, are BASIC-rooms but comfortable and clean.
We are always renovating our hotel: last Febbruary we totally remolded 5 rooms and next November we will renew other 5 rooms (including the room where the client stayed) and moving the breakfast room in onother part of the hotel.
I can perfectly undestand that from their point of view we did not do anything to help them and so this could be understood as unfriendlyness, but I hope that now they can better understand our point of you and this way understand that seeing the period they have booked, nothing different could have been done.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $130 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Kursaal Ausonia Address

Via Nazionale, 24 (nero), Florence 50123, Italy