We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place to stay” 3 of 5 stars
Review of Sheraton Firenze Hotel

Save Saved
You added Sheraton Firenze Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Firenze Hotel
4.0 of 5 Hotel   |   Via Giovanni Agnelli 33, 50126 Florence, Italy   |  
Hotel amenities
Ranked #357 of 461 hotels in Florence
Sterling, Virginia
Top Contributor
80 reviews 80 reviews
11 hotel reviews
Reviews in 37 cities Reviews in 37 cities
19 helpful votes 19 helpful votes
“Nice place to stay”
3 of 5 stars Reviewed September 23, 2013

This hotel is a little south of Florence but close enough to take a bus to the center of Florence. The bus ride was 1.20 Euros and took about 30 minutes, The trick is getting from the bus stop back to the hotel safely. You can see the hotel but getting there requires crossing a busy road. and walking along another busy road back to the hotel. Like most European hotel the rooms a smaller than in the US and the amenities fewer. However the staff was friendly and helpful. Since this was a hotel used by many tour groups it was very busy and catching the elevator was a problem many times. The rooms are nice and the beds are comfortable. The bathroom was one of the better ones on our trip. The food was OK. Internet access was expensive 12 Euros for 24 hours.

Room Tip: most hotels in Europe do not provide items like Kleenex so bring your own pocket size packs. Intern...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

320 people have reviewed this hotel

Traveler rating
    21
    73
    105
    69
    52
See reviews for
50
80
16
94
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Miami Lakes, Florida
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 17, 2013

We were expecting more from a Sheraton, the service is horrible, no wifi, not even a business center. the hotel is huge but they only have two computers for the whole hotel. We visit Florence in July it was hot, this hotel has a huge swimming pool, but guess what it was empty, no water unbelievable and when we asked the staff just don't care. Sheraton really must look for this property because it doesn't stand up for Sheratons standards, We really were expecting much more from this location. The breakfast buffet was mediocre and none variety

Room Tip: Needs renovation and look for Sheraton policies and standards. This place shouldn't be a Sherato...
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Invercargill, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2013

Having just travelled around Europe and Scandinavia this has to be the poorest hotel I have ever stayed in. The hotel is dark and the dinning room that we got our breakfast, well it was the pits. The so called hot food was cold, with a poor selection. The bedroom was fair to good. This hotel is badly in need of a do up.

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2013

The hotel is conveniently located- abstains just 6 kilometers from the most popular sightseeings in Florence. The facilities are simply superb as the rooms are spacious and well appointed. The morning buffet boasts a wide variety of absolutely delicious food to suit everyone's palate. The choice of drinks are quite satisfactory and the cost overall- reasonable.
The guests' needs are catered for 24 hours basis as the room service appears to be around the clock. Highly recommend it!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut , lebanon
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 26, 2013

The hotel deserves better reviews than the ones in tripadvisor. Rooms are spacious and clean. Staff is excellent at all levels. They are really friendly and welcoming. Nice location even if out of town. Nice views. Good food.
The disadvantage is that the pool was closed in the middle of August for unknown reasons.
The hotel needs renovation and new look but for the given price it is still ok.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 11, 2013

We stayed a night at the Sheraton Firenze as part of a tour. The hotel is about 20 minutes drive from the city centre. The building would've been a top hotel when it was built with spacious lobby and hallways. It's showing its age now but still in good condition.

The room was spacious too and mine had a great view overlooking green hills. There's a fridge with complimentary bottled water. The dinner was served in silver service style where foods are placed on your plate at the table.

Overall I had a comfortable stay here.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
158 reviews 158 reviews
47 hotel reviews
Reviews in 56 cities Reviews in 56 cities
110 helpful votes 110 helpful votes
1 of 5 stars Reviewed August 1, 2013

We recently stayed at this apparent 4 star hotel with Globus tours for one night with our tour group.

Where do we start, how about the good things?
We survived two nights.

Now the areas that need improvement... and often significant improvements!!
1) Having water in the pool would be nice.
2) Having no weeds growing around the pool with no water would also be nice.
3) Mowing the weeds off the tennis court to allow you to play tennis would be nice.
4) When cupboard in our room states 'bar', that a bar and a fridge should be behind the door, not just an EMPTY space.
5) Reception staff are unwilling to provide you with a double bed (as booked) and state that 2 single beds are equivalent... although separated.
6) The hallways are equivalent to a dimly lit airport runway that lead to bouts of depression.
7) Breakfast... very little to choose from.
8) Windows 1995 obviously is very slow, and they only have one PC... this led to significant queues.
9) Location was terrible, too far away from town... unless you like looking at freeways.

In summary, the professional hotel rater rating this hotel probably did this by looking at the original plans (possibly not even on site) and not based from any recent experiences at this hotel.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Sheraton Firenze Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Firenze Hotel

Address: Via Giovanni Agnelli 33, 50126 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#106 Luxury Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Firenze Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Tingo, Venere, TripOnline SA, BookingOdigeoWL and Otel so you can book your Sheraton Firenze Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Florence
Sheraton Hotel Florence Italy
Florence Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Firenze Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.