We spent four nights here in May. The main reason for the choice was because we had friends staying next door at the Plaza Lucchesi. We opted for a cheaper hotel, based on Trip Advisor views.
The location is just perfect. The rooms are dated, but they are spacious and comfortable.
Breakfast was modest but satisfactory.
There is a bar open in the garden for a short period each day, and our friends were able to visit from the Lucchesi and share a bottle of wine with us which was lovely, The gentleman serving at the bar went out of his was to make us comfortable and it was greatly appreciated.
This is a small hotel, maybe only 10 rooms, the staff are always smiling. We didn't need to ask for anything, so can't really comment on their service.
Everything is fine, and I felt overall that this was an amazing price for a great location in Florence. If you don't expect the earth your won't be disappointed.