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“Wonderful stay!!” 5 of 5 stars
Review of Hotel Privilege

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Hotel Privilege
3.0 of 5 Hotel   |   Lungarno della Zecca Vecchia, 26, 50112 Florence, Italy (Santa Croce)   |  
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Hotel amenities
Ranked #117 of 457 Hotels in Florence
Certificate of Excellence
Bengaluru (Bangalore), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderful stay!!”
5 of 5 stars Reviewed May 25, 2014

The hotel is well located and most of the places to visit are a walking distance from it. The room was cosy and clean. But most of all, the staff of the hotel were the shining stars. The entire team of people are warm and caring and they make you feel at home. They helped us with everything from arranging day tours to getting reservations at the museums to recommending the best places to eat. The bar was the perfect place to unwind after an entire days of walking around. All of the places i have stayed at, this one is special and its because of the hotel staff. A special mention of Barbara is mandatory, because during our stay there she was our angel :)

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuele T, Proprietario at Hotel Privilege, responded to this review, May 28, 2014
Dear Client,

thank you for your very positive review about our Hotel Privilège in Florence.
Thank you also for describing so well our various services and strengths of the Property particularly our great location within a short walk from major points of interest in Florence. We always do our best to let our Clients fully enjoy their stay at our charming small Property..
We do hope to have the pleasure to welcome you again to the Privilège Hotel .

Warmest greetings from all our Staff .
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290 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
Paris, France
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 18, 2014

This hotel is very well located close to Santa Croce, at the eastern edge of the Historic District, 5 minutes from Santa Croce, 7 minutes from Palazzio Vecchio and the Uffizi and 2 minutes away from one of the hop on/hop off bus stops.

The indefatigable owner Barbara is always at reception it seems , ready to welcome you with a smile and to give you recommendations and to hear about your day if you choose to share. The first day I came in she spent a good 10-15 minutes answering all my questions about Florence and showing me on a map where things were. She's a real star!

The best rates are to be found on their websites and don't hesitate to call if you have any special requests, if they can accommodate you, they will.

The rooms are big by european standard and clean. The beds and pillows are comfortable. It is an older building so though the bathrooms are really big by european standards (they had space for a bidet! Hooray! lol) it is on the older side but spotless. It was a real joy to come back to this place after a full day for exploring Florence.

The room rates include free high speed wifi that works consistently. It also includes a breakfast buffet where you will find everything from cold cuts & egss to croissants.

The rooms have proper shutters which is really nice for when you don't want to get up at the crack of dawn.

Be aware though that there are no lifts (just a short flight of stairs) so if you are mobility impaired it might be an issue, if you can go up a dozen small steps though you are fine, they are more than happy to move your luggage around for you.

All in all highly recommended for customer service, cleanliness, comfort and outstanding location.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuele T, Proprietario at Hotel Privilege, responded to this review, May 19, 2014
Dear Guest,

thank you very much for your positive review about our Hotel Privilège .
Actually we always try to meet every need of our Customers and to be useful at all times. We are very proud of your opinion on our Property .
Actually all our Clients are fully satisfied about our great location, our services and our Hospitality . Thank you for your perfect description of our various facilities.
We do really hope that next time you visit us you will also enjoy tasting our relaxing and charming Garden Bar Food & Beverage proposals .
We do really hope to welcome you again to our Privilège Hotel in Florence.

Kindest regards.
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Yorkshire, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed May 16, 2014 via mobile

We had a really lovely stay. The staff were exceptionally friendly and helpful. The hotel is only a 5-10 minute walk from the Uffizi and the main Piazza yet is not noisy. I sleep poorly away from home but had no problems here. Breakfasts were nice and I would once again praise the friendliness of the staff

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuele T, Proprietario at Hotel Privilege, responded to this review, May 19, 2014
Dear Guest,

thank you very much for your words of appreciation and your positive opinion about our Hotel.
We are really happy you enjoyed our services and to read that you had a pleasant stay here in Florence and particularly at our Hotel Privilège.
We have a great location and all points of interest are really within a short walk from our Property.
We are really looking forward to welcoming you again to our small and charming Hotel in Florence.

Kind regards.
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Malta
Level Contributor
127 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed April 25, 2014

Our family (2 adults, a 16 year old and a 12 year old) stayed at this hotel during Easter in April 2014. The hotel is overlooking the Arno river, one bridge away from the Pone Vecchio (10 minutes walk by the river). The rooms are very large, clean and comfortable. Since this is an old Palazzo there is no lift but the stairs are very manageable. Breakfast is typical Italian average comprising of cereals, bread, cold cuts, pastries and yoghurts.
Hotel staff were very helpful and efficient.
Highly Recommended.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuele T, Proprietario at Hotel Privilege, responded to this review, May 3, 2014
Dear Guest,

we would like to sincerely thank you very much for your positive review on our Hotel Privilège in Florence .
Actually we have a very good location and all major Florentine sights are within a short walk from our Property.
We hope to see you again here and no doubt you will find the same courtesy and efficiency and always updated services to meet our Customers needs.
Looking forward to welcoming you again at the Privilège.

Kindest regards.
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Florence, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 13, 2014

I enjoyed staying at the hotel Privilege for the first time last month and had a really positive experience. The location was perfect as it was walking distance from Santa Croce (my favourite Church). The rooms were clean and the staff were just so friendly. I'd definitely recommend it.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuele T, Proprietario at Hotel Privilege, responded to this review, April 15, 2014
Duest, Guest,

thank you very much for your words of appreciation and your positive review about our Hotel.
We are really happy you enjoyed our services and to read that you had a pleasant stay here in Florence and particularly at our Hotel Privilège.
You are perfectly right when you say we have a great location together with so many services to let our Clients fully enjoy their stay at our Property in Florence.
We are looking forward to welcoming you again to our charming Hotel .

Kind regards.
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Stockton, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 27, 2014

I stayed with my wife 3 nights in the Privilege during a well deserved holiday to Italy. I feel I can recommend it to others. It was always a pleasure to get back to our hotel room after hours of interesting but tiring sightseeing. We had a double king room for extra comfort and space. The room was always clean and the staff superb. The restaurants they suggested for dinner were great - I am sorry we just walked into others for lunch. I'd advise others visiting Florence to ask the hotel which restaurants they think are value for money.

Room Tip: our double king was great.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuele T, Proprietario at Hotel Privilege, responded to this review, April 7, 2014
Dear Guest,

thank you for your nice words of appreciation and your positive reviews on our Property .
We focus primarily on professionalism, courtesy and quality of the products of our rich and varied breakfast. Our particular location enables guests to reach within a short walk the main touristic attractions of the city. Private parking and several services to let our Guests fully enjoy their stay with us.
We are sure to see you next time you decide to come to Florence.

Kindest regards.
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Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

We had a wonderful stay at Hotel Privilege! The hotel is centrally located to many main attractions, yet it is pleasantly quaint and comfortable. The hotel management and staff became like an extended family to us. They offered many delicious restaurant recommendations, they helped us plan and navigate our daily sightseeing, and they graciously and patiently allowed me to practice my Italian language skills!

The hotel is located alongside the Arno river, a wonderful location to get out for a morning jog, and just a short distance from the Ponte Vecchio, Palazzo Pitti, the Uffizi, and the Duomo. The rooms are very clean and spacious. The room amenities are updated and in very good condition. The breakfast is very nice and included an array of choices. They have luggage storage which was extremely helpful since we had planned a three-day trip to Rome and Assisi.

We couldn't have asked for a better stay. I highly recommend Hotel Privilege and will be returning there on our next visit to Florence!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuele T, Proprietario at Hotel Privilege, responded to this review, January 9, 2014
Dear Guest,

we thank you very much for your positive review on our Hotel Privilège in Florence and are very glad you fully enjoyed your stay with us .

You described very well the various services and facilities of our small and charming Property .

We are sure that next time you will visit Italy you will return to our Hotel ideally located within short walk from major points of interest in town .

Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Privilege

Address: Lungarno della Zecca Vecchia, 26, 50112 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#57 Business Hotel in Florence
#124 Romantic Hotel in Florence
#144 Family Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Privilege 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Privilege Hotel Florence

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