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“Lovely Hotel ” 4 of 5 stars
Review of Hotel Monna Lisa

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Hotel Monna Lisa
4.0 of 5 Hotel   |   Borgo Pinti 27, 50121 Florence, Italy   |  
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Hotel amenities
Ranked #108 of 461 Hotels in Florence
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Lovely Hotel ”
4 of 5 stars Reviewed 2 days ago NEW

We were so delighted the the staff and our warm welcome when we arrived in Florence.
Our room for 3 adults was quite spacious.
We found the reserved tables that were basically unused at breakfast caused a bit of difficulty. Trying to find seating for 3 was rather tight. The breakfasts were ok.
Before we left we noticed other guests just moved the reserved signs to other tables. So in the end we took care of the problem! I would certainly stay here again. The front desk staff and bartender were exceptionally kind, helpful and quit willing to help a southern girl with her Italian! Their dining recommendations were fantastic.

Stayed September 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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605 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Hermosa Beach, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 of 5 stars Reviewed 3 days ago NEW

We picked this one based on trip advisor reviews and are scratching our heads. Stained carpets, chipped tiles, peeling wallpaper, mediocre breakfast at best. Other than location and garden not much positive to say. Ton of potential in the bones but no one is investing the time and money. Too bad.

Stayed September 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Worth, Florida, United States
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We absolutely fell in love with this hotel. From the moment we walked through the forint door into the courtyard, we knew it would be a wonderful experience. The staff were warm, friendly and helpful, the walk through the beautiful gardens to our room was relaxing, and our room was beautifully appointed overlooking the gardens. Very comfortable beds and the wonderful, soaking jacuzzi bath was just what the doctor ordered after a long day of walking and exploring Florence. The breakfast room was gorgeous and the complimentary breakfast was a perfect start to our days. The location couldn't be beat, close to everything. Loved it and hope to go again! Highly recommend!

Room Tip: The standard double room had plenty of space and very comfortable...loved the bathroom too!
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Top Contributor
54 reviews 54 reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently went to Florence for a destination wedding. My sister and I wanted to stay in a quaint hotel that reflected Italy. We got what we asked for. The Hotel Monna Lisa is about a twenty minute walk from the city center. The people working there are very nice and helpful. The rooms were very pretty. The mattresses were firm but very comfortable. Breakfast is served from 7-10 am and is more than ample. The first morning we woke up late just after 10, but they allowed us to serve ourselves and were very gracious about it. The gardens are lovely. They have many common seating areas around the hotel where you can utilize free wifi. What a wonderful experience. The hotel was once a palace and has all the charm of a palace.

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oakland, California
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a great location and the gardens are lovely. It has been our "go to" hotel in Florence. Something was a miss this time. Our room had an odor that I could not place (cat urine?). I am not sure what is was on, the rugs or the drapes or the bedspread. I did open the windows but then of course you have the mosquito issue (we were there in September). I couldn't get the air conditioner to work either. We may try it again as perhaps it was just a "one-off" problem because we love the location, the gardens and the staff are so helpful. The other thing is that there only is wi fi in the common areas, not the rooms. So if you want to check your email on your iPad before you go to sleep, you probably are not doing it in bed!

  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Decorations were amazing. Staff was very helpful. Vincinzo was the best bartender...he says so and it's true. Breakfast is good. Typical European fare. Very clean. Lovely garden to enjoy a drink at the end of the day.

Stayed September 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel with little fore-knowledge about it, but were totally overwhelmed when we checked in. Four of us plus luggage were taken from the train station to the hotel in a very quiet area of town in about 10-15 minutes by taxi for fewer than 15 euros. The lobby was quaint and very accommodating. Staff ushered us through several hallways, sitting rooms, and a beautifully landscaped courtyard to show off the building on our way to the second-floor room. The room and bathroom were certainly big enough for the two of us for our 3-night stay, and it was within reasonable walking distance to all the major attractions. Breakfast was ample in a beautiful old dining area. Staff was always helpful with directions and recommendations. We'll be back to Monna Lisa if we ever return to Florence!

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#49 Luxury Hotel in Florence
#62 Family Hotel in Florence
#110 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
Official Description (provided by the hotel):
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
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Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

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