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“The perfect place to stay.” 5 of 5 stars
Review of Hotel Monna Lisa

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Hotel Monna Lisa
4.0 of 5 Hotel   |   Borgo Pinti 27, 50121 Florence, Italy   |  
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Hotel amenities
Ranked #108 of 460 Hotels in Florence
Carmel, NY
1 review
“The perfect place to stay.”
5 of 5 stars Reviewed January 1, 2013

The Mona Lisa is the most beautiful hotel we have ever stayed in. We stayed in room 31 which made us feel like Royalty. Beautiful, classic, the decor was like no where you would find.
The staff were friendly, breakfast lovely with a wide variety of items. The Cappuccino was fantastic. The desk staff was friendly and helpful especially Regina. The restaurants she recommended were terrific and very close to the Hotel. We will definitely return and spend more than 5 days in Florence.

Room Tip: We were in room 31 that is beautiful which faces the the street and I happen to love the sounds of...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review, February 7, 2013
Dear Carmel,

''A Perfect and Appreciated comment is yours''

Thank you so much for the wonderful words you spent about the Monna Lisa Hotel and the Staff itself.
We really do love what we do and It's great when that comes through. Regina have a wider smile now!


Thank you again for sharing your experience in Tripadvisor.

I look forward to welcome you again for a longer stay,and until then, i send you our

Best Regards


.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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    32
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Fremont, Ohio
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 30, 2012

This hotel must be experienced to believe! The public and private rooms are amazing. The hotel was built in 1305 and the history of the building and owners very interesting and historical. The staff, especially Luigi at the front desk are wonderful. We highly recommend staying at Hotel Monna Lisa if in Florence, Italy

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2012

The Monna Lisa was just the right combination of quality and price, making it a great value. Our double room was comfortable and well-appointed, the housekeeping was excellent and the staff was friendly, helpful, engaging, and attentive. The breakfast had excellent coffee and a reasonable variety of items. All of the places that we wanted to go were within reasonable walking distance, yet the surroundings were very quiet. We found the eclectic collection of "alternate takes" on the Mona Lisa painting to be quite entertaining as well. The only negative was that WiFi service was fairly expensive. We highly recommend this hotel and are looking forward to returning upon our next visit to Florence.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 7, 2012

we had a double room, with an extra bed brought in for a third person. Sept 28-30; 3 nights-
$1226.00. includes tax and parking. but at $380.00/ night, they still did not offer free WiFi; an extra 15 euro/day. The breakfast was completely average, just a basic table with bread, cereal and fruit, no chef. We had a water leak in our shower which flooded the room, but it was not corrected, only cleaned up after, for three days. No offer to change room. Other than this, the garden is very nice, a very convenient location.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 29, 2012

Really nice and pretty hotel, well communicated to everything, short walk to all attractions and train station. The garden was beautiful, but the staff was the best out of it, everyone was willing to help and make your staying in Florence better. Highly recommended, love to come back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review, February 17, 2013
''Great Customers like You are always welcome at Hotel Monna Lisa''

Thank you very much for your great comment, we really appreciate it.

I look forward to welcome you again for a longer stay at Hotel Monna Lisa

Thank you also for sharing your experience in Tripadvisor.

See You Soon!
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Jerusalem
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2012

The Mona Lisa Hotel is a beautiful and charming hotel that is located just close enough to the centre of Florence to walk everywhere but away from the madding crowds. The staff were very friendly and extremely helpful! We stayed for a long weekend with our five kids and enjoyed large rooms and public spaces. The breakfast was excellent and although the setting was very elegant our kids were never made to feel uncomfortable. Quiet and peacefull and just a ten minute walk from most major attractions. If you are looking for value for money,pretty, spacious rooms, friendly staff and a good breakfast with an authentic Italian feel then the Mona Lisa is the right choice. We highly recommend this hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 12, 2012

Booked this hotel because of good reviews & found it was even better than expected. Situated only 10 mins. walk from the centre, this former palace is very opulent with lots of period features. Our room faced a lovely peaceful garden. Room was excellent as were public rooms. Staff great. Cannot think you could do better in Florence without paying mega bucks

Room Tip: Book a room facing garden with a balcony
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#50 Luxury Hotel in Florence
#62 Family Hotel in Florence
#106 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
Official Description (provided by the hotel):
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
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Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

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