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Hotel Monna Lisa: Traveler Reviews

4.0 of 5
Borgo Pinti 27, 50121 Florence, Italy
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Hotel Monna Lisa
Ranked #72 of 472 hotels in Florence
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424 reviews from our community

Traveler rating
    204
    137
    39
    24
    20
See reviews for
Families
80
 
Couples
152
 
Solo
20
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Fremont, Ohio
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Exceptional hotel in Florence”
5 of 5 stars Reviewed December 30, 2012

This hotel must be experienced to believe! The public and private rooms are amazing. The hotel was built in 1305 and the history of the building and owners very interesting and historical. The staff, especially Luigi at the front desk are wonderful. We highly recommend staying at Hotel Monna Lisa if in Florence, Italy

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Value”
5 of 5 stars Reviewed December 13, 2012

The Monna Lisa was just the right combination of quality and price, making it a great value. Our double room was comfortable and well-appointed, the housekeeping was excellent and the staff was friendly, helpful, engaging, and attentive. The breakfast had excellent coffee and a reasonable variety of items. All of the places that we wanted to go were within reasonable walking distance, yet the surroundings were very quiet. We found the eclectic collection of "alternate takes" on the Mona Lisa painting to be quite entertaining as well. The only negative was that WiFi service was fairly expensive. We highly recommend this hotel and are looking forward to returning upon our next visit to Florence.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
1 review
“Too expensive for what you get”
2 of 5 stars Reviewed December 7, 2012

we had a double room, with an extra bed brought in for a third person. Sept 28-30; 3 nights-
$1226.00. includes tax and parking. but at $380.00/ night, they still did not offer free WiFi; an extra 15 euro/day. The breakfast was completely average, just a basic table with bread, cereal and fruit, no chef. We had a water leak in our shower which flooded the room, but it was not corrected, only cleaned up after, for three days. No offer to change room. Other than this, the garden is very nice, a very convenient location.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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london
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great hotel in Florence!”
5 of 5 stars Reviewed November 29, 2012

Really nice and pretty hotel, well communicated to everything, short walk to all attractions and train station. The garden was beautiful, but the staff was the best out of it, everyone was willing to help and make your staying in Florence better. Highly recommended, love to come back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review
February 17, 2013
''Great Customers like You are always welcome at Hotel Monna Lisa''

Thank you very much for your great comment, we really appreciate it.

I look forward to welcome you again for a longer stay at Hotel Monna Lisa

Thank you also for sharing your experience in Tripadvisor.

See You Soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful hotel perfect location”
5 of 5 stars Reviewed November 22, 2012

The Mona Lisa Hotel is a beautiful and charming hotel that is located just close enough to the centre of Florence to walk everywhere but away from the madding crowds. The staff were very friendly and extremely helpful! We stayed for a long weekend with our five kids and enjoyed large rooms and public spaces. The breakfast was excellent and although the setting was very elegant our kids were never made to feel uncomfortable. Quiet and peacefull and just a ten minute walk from most major attractions. If you are looking for value for money,pretty, spacious rooms, friendly staff and a good breakfast with an authentic Italian feel then the Mona Lisa is the right choice. We highly recommend this hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Monna Lisa

Also Known As:
Monna Lisa Florence
Monna Lisa Hotel
Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Fitness Center Free Breakfast Pets Allowed Room Service Wheelchair access
Hotel Style:
#34 Luxury Hotels in Florence
#35 Romantic Hotels in Florence
#55 Family Hotels in Florence
#79 Business Hotels in Florence
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
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