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“Great Value” 5 of 5 stars
Review of Hotel Monna Lisa

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Hotel Monna Lisa
4.0 of 5 Hotel   |   Borgo Pinti 27, 50121, Florence, Italy (Duomo)   |  
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Hotel website
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Hotel amenities
Special Offer
Complimentary bottle of wine
Ranked #98 of 419 Hotels in Florence
Certificate of Excellence
Orlando, FL
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Value”
5 of 5 stars Reviewed December 13, 2012

The Monna Lisa was just the right combination of quality and price, making it a great value. Our double room was comfortable and well-appointed, the housekeeping was excellent and the staff was friendly, helpful, engaging, and attentive. The breakfast had excellent coffee and a reasonable variety of items. All of the places that we wanted to go were within reasonable walking distance, yet the surroundings were very quiet. We found the eclectic collection of "alternate takes" on the Mona Lisa painting to be quite entertaining as well. The only negative was that WiFi service was fairly expensive. We highly recommend this hotel and are looking forward to returning upon our next visit to Florence.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank baritone-g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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903 reviews from our community

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Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 7, 2012

we had a double room, with an extra bed brought in for a third person. Sept 28-30; 3 nights-
$1226.00. includes tax and parking. but at $380.00/ night, they still did not offer free WiFi; an extra 15 euro/day. The breakfast was completely average, just a basic table with bread, cereal and fruit, no chef. We had a water leak in our shower which flooded the room, but it was not corrected, only cleaned up after, for three days. No offer to change room. Other than this, the garden is very nice, a very convenient location.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 29, 2012

Really nice and pretty hotel, well communicated to everything, short walk to all attractions and train station. The garden was beautiful, but the staff was the best out of it, everyone was willing to help and make your staying in Florence better. Highly recommended, love to come back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rmgmlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review, February 17, 2013
''Great Customers like You are always welcome at Hotel Monna Lisa''

Thank you very much for your great comment, we really appreciate it.

I look forward to welcome you again for a longer stay at Hotel Monna Lisa

Thank you also for sharing your experience in Tripadvisor.

See You Soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 22, 2012

The Mona Lisa Hotel is a beautiful and charming hotel that is located just close enough to the centre of Florence to walk everywhere but away from the madding crowds. The staff were very friendly and extremely helpful! We stayed for a long weekend with our five kids and enjoyed large rooms and public spaces. The breakfast was excellent and although the setting was very elegant our kids were never made to feel uncomfortable. Quiet and peacefull and just a ten minute walk from most major attractions. If you are looking for value for money,pretty, spacious rooms, friendly staff and a good breakfast with an authentic Italian feel then the Mona Lisa is the right choice. We highly recommend this hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rose L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 12, 2012

Booked this hotel because of good reviews & found it was even better than expected. Situated only 10 mins. walk from the centre, this former palace is very opulent with lots of period features. Our room faced a lovely peaceful garden. Room was excellent as were public rooms. Staff great. Cannot think you could do better in Florence without paying mega bucks

Room Tip: Book a room facing garden with a balcony
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank michael f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 5, 2012

There is a reason that this place is listed in the best hotels in the world book. The artwork and architecture are breathtaking, the staff warm and accommodating, and the location is superb. Off season rates were beyond compare. Little touches like pumice stones in the bath and complimentary champagne upon arrival makes you feel as if you are, in fact, royalty. The history of the place is fascinating. I would move in if I could. We look forward to coming back again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monmouth Junction, New Jersey
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

This B & B was very well located and was warm & inviting. The staff was very helpful and the rooms were great. Our only complaint is the shower/tub leaked all over the bathroom floor every time we showered, that is why they did not get 5 stars. The breakfast was very good. We loved going out to the gardens at the end of our day and exploring the nooks out there. Would recommened this hotel but beware the leaky tub.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Pdmmartino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#52 Luxury Hotel in Florence
#61 Family Hotel in Florence
#64 Business Hotel in Florence
#65 Romantic Hotel in Florence
Price Range (Based on Average Rates):
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
Official Description (provided by the hotel):
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
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Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

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