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Hotel Monna Lisa: Traveler Reviews

4.0 of 5
Borgo Pinti 27, 50121 Florence, Italy
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Hotel Monna Lisa
Ranked #72 of 472 hotels in Florence
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424 reviews from our community

Traveler rating
    204
    137
    39
    24
    20
See reviews for
Families
80
 
Couples
152
 
Solo
20
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Saint Louis, Missouri
1 review
“Too expensive for what you get”
2 of 5 stars Reviewed December 7, 2012

we had a double room, with an extra bed brought in for a third person. Sept 28-30; 3 nights-
$1226.00. includes tax and parking. but at $380.00/ night, they still did not offer free WiFi; an extra 15 euro/day. The breakfast was completely average, just a basic table with bread, cereal and fruit, no chef. We had a water leak in our shower which flooded the room, but it was not corrected, only cleaned up after, for three days. No offer to change room. Other than this, the garden is very nice, a very convenient location.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Paul H about Hotel Monna Lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great hotel in Florence!”
5 of 5 stars Reviewed November 29, 2012

Really nice and pretty hotel, well communicated to everything, short walk to all attractions and train station. The garden was beautiful, but the staff was the best out of it, everyone was willing to help and make your staying in Florence better. Highly recommended, love to come back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rmgmlondon about Hotel Monna Lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review
February 17, 2013
''Great Customers like You are always welcome at Hotel Monna Lisa''

Thank you very much for your great comment, we really appreciate it.

I look forward to welcome you again for a longer stay at Hotel Monna Lisa

Thank you also for sharing your experience in Tripadvisor.

See You Soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful hotel perfect location”
5 of 5 stars Reviewed November 22, 2012

The Mona Lisa Hotel is a beautiful and charming hotel that is located just close enough to the centre of Florence to walk everywhere but away from the madding crowds. The staff were very friendly and extremely helpful! We stayed for a long weekend with our five kids and enjoyed large rooms and public spaces. The breakfast was excellent and although the setting was very elegant our kids were never made to feel uncomfortable. Quiet and peacefull and just a ten minute walk from most major attractions. If you are looking for value for money,pretty, spacious rooms, friendly staff and a good breakfast with an authentic Italian feel then the Mona Lisa is the right choice. We highly recommend this hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rose L about Hotel Monna Lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Best small hotel in Florence”
5 of 5 stars Reviewed November 12, 2012

Booked this hotel because of good reviews & found it was even better than expected. Situated only 10 mins. walk from the centre, this former palace is very opulent with lots of period features. Our room faced a lovely peaceful garden. Room was excellent as were public rooms. Staff great. Cannot think you could do better in Florence without paying mega bucks

Room Tip: Book a room facing garden with a balcony
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask michael f about Hotel Monna Lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“The best hotel in Italy”
5 of 5 stars Reviewed November 6, 2012

There is a reason that this place is listed in the best hotels in the world book. The artwork and architecture are breathtaking, the staff warm and accommodating, and the location is superb. Off season rates were beyond compare. Little touches like pumice stones in the bath and complimentary champagne upon arrival makes you feel as if you are, in fact, royalty. The history of the place is fascinating. I would move in if I could. We look forward to coming back again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tina H about Hotel Monna Lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Monna Lisa

Also Known As:
Monna Lisa Florence
Monna Lisa Hotel
Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Fitness Center Free Breakfast Pets Allowed Room Service Wheelchair access
Hotel Style:
#34 Luxury Hotels in Florence
#35 Romantic Hotels in Florence
#55 Family Hotels in Florence
#79 Business Hotels in Florence
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
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