We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel in Florence!” 5 of 5 stars
Review of Hotel Monna Lisa

Save Saved
You added Hotel Monna Lisa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Monna Lisa
4.0 of 5 Hotel   |   Borgo Pinti 27, 50121 Florence, Italy   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #114 of 461 hotels in Florence
london
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great hotel in Florence!”
5 of 5 stars Reviewed November 29, 2012

Really nice and pretty hotel, well communicated to everything, short walk to all attractions and train station. The garden was beautiful, but the staff was the best out of it, everyone was willing to help and make your staying in Florence better. Highly recommended, love to come back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review, February 17, 2013
''Great Customers like You are always welcome at Hotel Monna Lisa''

Thank you very much for your great comment, we really appreciate it.

I look forward to welcome you again for a longer stay at Hotel Monna Lisa

Thank you also for sharing your experience in Tripadvisor.

See You Soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

576 people have reviewed this hotel

Traveler rating
    278
    179
    59
    31
    29
See reviews for
111
254
27
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jerusalem
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2012

The Mona Lisa Hotel is a beautiful and charming hotel that is located just close enough to the centre of Florence to walk everywhere but away from the madding crowds. The staff were very friendly and extremely helpful! We stayed for a long weekend with our five kids and enjoyed large rooms and public spaces. The breakfast was excellent and although the setting was very elegant our kids were never made to feel uncomfortable. Quiet and peacefull and just a ten minute walk from most major attractions. If you are looking for value for money,pretty, spacious rooms, friendly staff and a good breakfast with an authentic Italian feel then the Mona Lisa is the right choice. We highly recommend this hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 12, 2012

Booked this hotel because of good reviews & found it was even better than expected. Situated only 10 mins. walk from the centre, this former palace is very opulent with lots of period features. Our room faced a lovely peaceful garden. Room was excellent as were public rooms. Staff great. Cannot think you could do better in Florence without paying mega bucks

Room Tip: Book a room facing garden with a balcony
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 6, 2012

There is a reason that this place is listed in the best hotels in the world book. The artwork and architecture are breathtaking, the staff warm and accommodating, and the location is superb. Off season rates were beyond compare. Little touches like pumice stones in the bath and complimentary champagne upon arrival makes you feel as if you are, in fact, royalty. The history of the place is fascinating. I would move in if I could. We look forward to coming back again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monmouth Junction, New Jersey
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2012

This B & B was very well located and was warm & inviting. The staff was very helpful and the rooms were great. Our only complaint is the shower/tub leaked all over the bathroom floor every time we showered, that is why they did not get 5 stars. The breakfast was very good. We loved going out to the gardens at the end of our day and exploring the nooks out there. Would recommened this hotel but beware the leaky tub.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pueblo, Colorado
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2012

As the other reviews stated, it is like being transported in time. The hotel has a authentic palace look, with sitting rooms scattered throughout and windows that open out to the beautiful garden. There is about 20 stairs to walk up tp the second floor, but we were used to stairs and walking at this point in our vacation. What makes this hotel charming is the wait staff. They were all so friendly and helpful. The location was awesome. Walking distance to the Duomo, Accademia, Ufizi, and the Ponte Vecchio bridge.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 25, 2012

Nice, cosy, central, with serviceminded and very nice staff, both in the reception and in the bar. 5 minutes to walk to the Dome. I will stay here next time I'm going to Florence.
Only breakfast restaurant. (For dinner I reccomend restaurant: La Giostra, 200 m away in the same street;Borgo Pinti).
Ask for a room with a balcony with garden view.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Monna Lisa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#54 Luxury Hotel in Florence
#59 Family Hotel in Florence
#112 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
Official Description (provided by the hotel):
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Venere, Tingo, Otel, Cheap Tickets, TripOnline SA, BookingOdigeoWL, Priceline and Agoda so you can book your Hotel Monna Lisa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

Owners: What's your side of the story?

If you own or manage Hotel Monna Lisa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.