Checked in and was assigned room that was not ready. Waited for it to be cleaned. Table in the room was on the verge of collapse -- couldn't use it. No glasses in room. Request to front desk was greeted with "we are finished for the day and you can go to the restaurant to get a glass". Next two days -- no glasses placed in room. Room key card failed to work initially. Got a new one. Next day it wouldn't work. Got a new one, mentioning that I was staying for two nights. No matter -- had to get a new one each day. I went down at 3 PM to pay my bill as I was leaving the next morning at 5 AM and was told by man (maybe the manager) that I would have to come back that night to pay my bill. Meanwhile, they had put a mini-bar charge on my bill that wasn't mine. Outside, the hotel needs a coat of paint and the door mat at the front entry is absolutely gross.
But outside parking (not secured) is free and the bus across the street will take you to heart of the city in 25 minutes.
Outside, the building needs a coat of paint. Front door entry mat was filthy. Feng Sushi Wok across the street has an excellent buffet for only E20.
- Official Description (provided by the hotel):
- Located in the residential district in the south of the city of Florence at only 15 minutes from the city centre, the Italiana Hotels Florence is a traditional Hotel which underwented to a partial restyling to valorize the building. It's the ideal point of departure to reach the main tourist attractions: Ponte Vecchio, Uffizi Gallery, , the Accademia and moreover the 3 main art, music and show centres: the Obihall Theatre, the Mandela Forum and the Franchi Stadium. Moreover, the Hotel is not far from the famous Tuscan courtyard, where through a pleasant walk, you will discover the Chianti vineyards and taste the best Chianti red wine along with typical hand-made snacks. Choose to live in the heart of the city where you find everything from opera and theatres to museums, typical Tuscany restaurants and shopping places, an Hotel that lives the city with your passion. We will be happy to help you to discover the treasures of the city that we love. ... more less
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- Also Known As:
- Holiday Inn Florence Hotel Florence
- Florence Holiday Inn