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“Great for a short break” 4 of 5 stars
Review of Hotel Alba Palace

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Hotel Alba Palace
3.0 of 5 Hotel   |   Via della Scala, 22/38r, 50123 Florence, Italy (Santa Maria Novella)   |  
Hotel amenities
Ranked #72 of 457 Hotels in Florence
Certificate of Excellence
Blackpool, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great for a short break”
4 of 5 stars Reviewed May 8, 2014

This hotel ticked all the boxes for our three night stay. Easy to get to from where the Terravision bus arrives from Pisa airport and within 10-15 minutes walk from the majority of the major attractions. The staff are really helpful and friendly and even survived my determination to try out my poor Italian on them! The bedroom was pretty spacious, clean, well maintained and had a free safe. The bed was on the firm side, but that was not a problem after long hours of walking around the city. The shower/toilet was not the largest but again was clean and had good quality towels and a small selection of toiletries. The breakfast buffet was perfectly adequate and provided us with a good start each day. The free happy hour (2 hours actually) is a lovely touch and helps start the evening on the right note. Overall this is not the most luxurious hotel in the world, but it is really good value and provides everything you need for a city break.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, May 19, 2014
Thank you! We look forward to welcome you once again to our hotel!
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1,155 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tegucigalpa, Honduras
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

The hotel was clean and well decorated. Perfect location for walking around Florence. We arrived via train. It took about 5 mins to get to the hotel. The hotel was within walking distance of all the Florence sights. Good Breakfast.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, May 19, 2014
Thank you so much for your review. Your comment and your feedback about our services is very important for us.
A special thank you is sent by the staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2014

The first time I travelled to Florence.
The hotel turned out to be among the great impressions of the city.
Location is excellent and the staff is extremely helpful.
Great service. Thanx a lot for
Rooms are small, but tidy and all facilities work well.
Despite close proximity to Florence railway station, place is calm and not crowded at all.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, May 19, 2014
Thank you for your contribution and for appreciating our hospitality!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 4, 2014

The hotel was clean and well decorated. Perfect location for walking. We arrived via train. It took about 5 mins to get to the hotel. The hotel was within walking distance of all the Florence sights. The breakfast was good. The breakfast area was in a beautiful sun room. We also enjoyed the happy hour with a free drink both nights we stayed. Service was also wonderful. The lady we checked in with gave us a tour book to use during our stay. The night desk manager was very friendly and helped with a great choice of restaurants in the area.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, May 19, 2014
Thank you for your contribution! We are at your disposal the next time you decide to stay in Florence!
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Manchester
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 22, 2014

This is the third time I have stayed at this hotel over the last few years and it is as good as ever. The location is great - just a couple of minutes from the bus/train stations, very handy if you're coming down from Pisa. It's only a five minute walk to the Duomo and virtually next door to Santa Maria Novello. The hotel itself is pretty unique. It has a glass covered atrium where breakfast is served and a glass elevator going up the side. All of the rooms I've stayed in have been spotless and well appointed for this class of hotel the rooms might be considered a little bijou by some but they are cleverly put together and who wants to spend time in a hotel room when there's Florence outside? The staff are very welcoming and treated us to snacks and a drink in the evening which was most welcome. I would recommend this hotel as it gives really good value for money in a city which has some real dives at the same price.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, May 19, 2014
We’re so happy to see that you enjoyed your stay with us!
We hope to have you back as our welcome guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Italy
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2014

We are a family of four, I am English and my wife and teenage son/daughter are Italian. We stayed in one of the family "rooms" - very nice, with the sleeping areas divided on two floor levels in an open space kind of apartment within the Hotel structure. All perfect, large bathroom, all very clean, great service and nicely furnished. Nothing is missing.
The Hotel is located perfectly in the center, no noise, 7 minute walk to the Duomo and perfected for exploring the historic center.
We stayed for two nights and on the first night there was a welcome apertif and light buffet early evening t the Hotel bar.
Staff all very helpfull and if you want to eat good Tuscan food at the right the price ask them for recommendations. We would highly recommend the restaurant Enzo e Piero - Via Faenza see http://www.trattoriaenzoepiero.it/ - it was a fantastic evening both for th food and very friendly atmosphere. Also we ate at eh Birrifico Mostodolce in Via Bartolomeo for a mid-day lunch where you can enjoy a range of very nice craft beers.
We would recommend you follow in our footsteps!!

Room Tip: Room teo for families - don't miss it!!
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, May 19, 2014
Thank you a lot of comment. We always try to make your stay as pleasant as possible for our customers!
We expect you back at our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

I choose this hotel based on the positive reviews I read and was not disappointed. The location is easy and convenient, the decor is thematic and clean, the breakfast service was the best I had in all of Italy and the service helpful.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, May 19, 2014
thank you for sharing your experience. We will be very happy to see you again at Hotel Alba Palace!
A warm greetings and thanks from our staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Alba Palace

Address: Via della Scala, 22/38r, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#38 Business Hotel in Florence
#42 Family Hotel in Florence
#71 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Alba Palace 3*
Number of rooms: 24
Official Description (provided by the hotel):
Adjacent to the cloisters of Santa Maria Novella in the historical center of Florence, the three antique buildings surrounding the covered courtyard, now our breakfast room, offer you a welcoming corner in typical Florentine style. Florence Hotel Alba Palace has united comfort in an antique Florentine dwelling and the care for detail by its attentive staff with the aim of making this hotel an authentic angle of hospitality. ... more   less 
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Also Known As:
Alba Palace Hotel
Alba Palace Florence

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