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“Hotel ok but night staff spoilt everything” 3 of 5 stars
Review of Hotel Arizona

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Hotel Arizona
3.0 of 5 Hotel   |   Via Luigi Carlo Farini 2, 50121 Florence, Italy (Santa Croce)   |  
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Hotel amenities
Ranked #96 of 457 Hotels in Florence
Certificate of Excellence
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hotel ok but night staff spoilt everything”
3 of 5 stars Reviewed July 5, 2012

We arrived in the evening before dinner time. The single night staff, a middle-aged man, at the reception was most unwelcoming. He gave us a condescending look that was most unpleasant. We believed he was annoyed having to attend to us who parked our vehicles at their hotel's garage across the road, but we followed his instructions and did as he directed, so in no way we would have annoyed him. At breakfast, he was most rigid about opening the breakfast area slightly earlier even when the breakfast spread had long been prepared, and even while seeing guests accumulating around the lobby in front of him obviously waiting to catch an early breakfast before check-out. He simply eyed everyone with a "I couldn't care-less" attitude & only lifted the breakfast area barrier at the exact time.

The other staff, a lady in the morning & a young man in fhe afternoon were helpful & courteous.

The room is pretty standard, nothing special but clean. Breakfast was a simple but sufficient spread & self-serve coffee. The hotel is a 10 to 15 minutes walk to the Duomo, occupying a nice quiet corner.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
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    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Surrey
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed May 19, 2012

We stayed here in May and overall were very satisfied. The hotel is about 20 min walk from the train station or 10 Euros by taxi. The hotel is in a quieter area of Florence. This is actually a jewish neighborhood. There is a historical jewish synagoge next to the hotel. The main attractions such as duomo and the ponte vecchio are 15 min walk away. There are two super markets at 5-10 walk from the hotel.
The room itself was good size, clean and nicely maintained. The washroom had a tub which is rare for italy. Other hotels we stayed had a tiny shower only. The beds were comfortable aw well. The room had an operational AC and cooled the room well for the May temperatures. The sound proofing was good as well. The front desk staff was helpful and polite. The breakfast was good compared to other hotels we stayed in Italy. They even made minor changes in the menu on the second and the third day of our stayed, which was good. There is free wifi and even two computors in the lobby for the guests.
The family that owns the hotel works there and takes care of it. The only thing that was odd was that the owner had two little dogs that roam the lobby all the time. Some guests might mind it.
Overall for the price we paid compared to what is being offered, the hotel is a very good choice.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 19, 2012

Helpful front desk, rooms OK , location quiet ideal for walking to city .
Old TV and the thin walls made it a bit noisy .
Buffet breakfast was fine.

Room Tip: Pizza Taxi is about 5 minutes walk do lovely pizza If you driving use their car park its the cheap...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 5, 2011

A nice hotel....clean, neat and comfortable. The front desk staff were friendly and helpful.
Buffet breakfast was good. This hotel is a bit of a hike from the main train station. It took us about 20 minutes each way. The neighbourhood is good and quiet. I would recomend this hotel to anyone and would stay there again

Al and Charlotte Lawrence

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, SC
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 9, 2011

My stay would have been much more pleasant had we had an airconditioner that acutally cooled the room. We had not control over the unit at all with exception to turing the power on and off and I sweated my butt off all night. Luckily we only stayed one night in Florence or I would have packed my bag and found another place. Other than the AC problem, the room was ample, had free wifi, and a good breakfast.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 4, 2011

Stayed one night late July, 2011. About a €12 taxi ride from the train station. Close to the city center (well, Florence is very compact anyway). Rooms are typical European...tight. However, this is one of the few hotels which can/will accommodate 4 in one room (2 twins, 2 foldaways). Bathroom seriously sage (layout)...all 4 pieces were running into each other. Full tub/shower. AC is controlled from front desk...even then, it's a bit warm. Free wifi in room, and there are 2 desktops set up in room off of lobby. Breakfast was ample...assortment of cold meats and cheeses, boiled eggs, cereals, pastries, yogurt, etc. We paid €150, which is better than most (although we only paid € 73 for a hotel at Malpensa).

Room Tip: Room 10 accomodates up to 4!!
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  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILKLEY
Level Contributor
129 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed August 2, 2011

They said we could park outside the hotel, but you have to find it first!
No places, but Daniele took my keys & 30 mins later the car was parked outside.
Smallish but well appointed room with a/c. Wifi Friendly staff. Good breakfast.
Close enough to all the attractions without being city centre.
I was delighted overall & told them so. They were pleased.
Very good value for Firenze!

Room Tip: we asked when booking. I think the room was 18 end of corridor 1st floor.
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Arizona

Address: Via Luigi Carlo Farini 2, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#86 Family Hotel in Florence
#106 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Arizona 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Arizona Hotel Florence

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