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“Best of the three hotels we stayed at in Italy” 4 of 5 stars
Review of Hotel Cellai

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Hotel Cellai
4.0 of 5 Hotel   |   Via 27 Aprile N. 14, 50129 Florence, Italy   |  
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Hotel amenities
Special Rate
Free room upgrade
Ranked #97 of 460 Hotels in Florence
Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
124 helpful votes 124 helpful votes
“Best of the three hotels we stayed at in Italy”
4 of 5 stars Reviewed yesterday NEW

This hotel was part of a package with Gate 1 travel (online travel company) that we used to book our Italy vacation. We had choice of two hotels in our price level and this was the one I picked based on the reviews.

We stayed here 3 nights and I have to say this was our favorite hotel in our favorite Italy city of the ones we visited.

As far as location it was the best out of the three hotels we stayed in as well. It was about a 10-15 min walk from the train station, about 5-7 mins to the Fine Arts (to see David), and about 10-15 mins to the Duomo area. There wasn't much directly around the hotel but pretty much everything was a short walk.

The hotel is a boutique hotel with lots of art and nice features throughout. The best couple of features being the honor bar (help yourself and write down what you need to pay for) and the rooftop garden. We used the honor bar once but there is a small store across the street and a liquor store about a block away where you can get drinks pretty easily and a little cheaper. The rooftop garden has a great view with views of the Duomo with some nice places to sit.

Our room was good size compared to the other two rooms we had in the other cities but our friends' room was really small. It was nicely updated, however, even though it looked newer it had some pretty worn areas. It was on the first floor (which is 2nd floor to the US) so it was nice not to have to use the elevator each time.

What we liked about our room:
- We were on a small courtyard so it was extremely quiet
- large bathroom, it had 2 sinks and a large walk-in shower
- Queen size equivalent bed and slightly more comfortable than the other 2 hotel bed we stayed in
-Small fridge to keep water/drinks cold

What we didn't like:
-The room had about 6-7 lights and they were all on or all off. There was no option just to turn one or two lights on.
-We liked to have the window open instead of using the air conditioner however since the windows had no screens we had at least one mosquito in the room each night. I had several bites and the proof was the blood splat when I finally was able to kill them.
-Could not find a way to turn on the air conditioner. We should of asked but took our chances with the mosquitos. If we were there one more night I would have definitely asked.
-'rain shower' shower head. The idea was nice but I think there was more water pressure the night it rained outside. It would have been great if there was an additional shower head that had some pressure. I think there was one at one point too since there was a place to hang one but it was missing.

The included breakfast here was by far the best out of the three hotels we stayed at in Italy. It was a very nice dinning area and items offered for breakfast changed slightly each day. The best thing is they had scrambled eggs that were actually warm (unlike the hotel in Rome) and potatoes. They had the usual offerings of pastries, yogurt, meats, boiled eggs, etc. They had a delicious pie type thing that was similar to bread pudding in flavor. The brought us cappuccinos upon request each morning as well.

So overall this was our favorite Italy hotel we stayed in even with the few room issues and of the places we stayed this would probably be the only one I would definitely recommend.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Nashville, Tennessee
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Enjoying our stay here. Staff is very accommodating and has helped to arrange plans for us. We had an AC issue in our room and because it wasn't reparable, we were upgraded to a beautiful suite, without issue. Wonderful breakfasts, too! Lovely lounge areas. Definitely check out the 4th floor veranda area and honor bar with a beautiful view of Il Duomo.

Stayed May 2015, traveled with friends
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Wroclaw, Poland
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel delivers all I need and much more - very impressive design, friendly service, nice room, clean and well equipped bathroom, perfect breakfast, nice bar always ready for very long night chats:-)

I spend wonderful weekend in this hotel! I am sure I will be back soon!
Ela

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

This is a hidden gem in a great location. I have stayed a few times in this hotel before with my girlfriend and the experience has always been very pleasant.
This boutique hotel radiates an old world relaxing atmosphere, which I rarely found in bigger hotels.

Our room was very spacious and very tastefully decorated. The staff is very helpful and friendly. Everything in this hotel is lovely. This is place makes us connect with the beauty and charm of Italy.

We will definitely go back when in Florence.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Holmdel, New Jersey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon arriving at Hotel Cellai my initial impression was optimistic and positive. I thought it was a lovely little hotel with interesting and quirky furnishings and art work....sort of "Italian Shabby Sheik"! There is a lovely dining room...small sitting areas scattered on the first floor and an honor bar with comfy seating. The room we were assigned was very small and the bathroom was absurdly tiny. I found that the rooms were not cleaned properly each day...cups and spoons never washed or tea bags replenished. We had to repeatedly request soap. The temperature in our room was stifling and extrememly stuffy. We were informed the air conditioning could not be turned on yet since it was only April. Opening the window turned out to be a bad idea due to the constant street noise, people fighting on the street in the middle of the night and the stench of the sewer. We inquired about upgrading our room or moving but were told nothing was available. The area near the elevator smelled musty and unpleasant. If you love carbs and sweets you will enjoy their breakfast buffet. The afternoon tea was very lovely. Hotel Cellai has a great location and the staff is pleasant, however, I would never stay there again, I was very disappointed.

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  • Stayed April 2015, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoutiqueHotel_Cellai, Guest Relations Manager at Hotel Cellai, responded to this review, 1 week ago
Dear guests, I red your review with great attention as your comments are very important for us an I discovered that you enjoyed all relevant aspects of our Hotel: decoration, art works, buffet breakfast and the kindness of the staff. Unfortunatelly you asked for air conditioning in april when the heating system was still on. April in Italy has very cold nights and mornings and may have ome unusual warm afternoons. We look forward seeing you at Cellai Hotel during your next trip to Italy.
Best regards
Maria Cristina Bianchi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel delivered on all it promised. Centrally located, knowledgeable and friendly staff, good food and nicely furnished room. Would definitely return and recommend if you want a venue within walking distance of all the major tourist spots

Stayed April 2015, traveled as a couple
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Paris, France
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We really loved this place and I want to thank the lovely people that made our stay in Florence so special. This is a very special spot with a very special soul that made us feel beeing in the florentine home of our dreams. Our room was clean, bright, elegant and relaxing. We loved the decoration of the entire hotel and spent lovely moments on the roof garden. Everybody has been so kind and took great care of us. Thank you!!!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cellai

Address: Via 27 Aprile N. 14, 50129 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#29 Business Hotel in Florence
#47 Luxury Hotel in Florence
#81 Romantic Hotel in Florence
#105 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cellai 4*
Number of rooms: 55
Official Description (provided by the hotel):
Relax in the comfortable sitting room with fireplace. ... more   less 
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Also Known As:
Cellai Hotel Florence

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