I loved Florence as soon as the taxi driver drove into the old town. It is a beautiful place and I wish we could have stayed longer than 2 nights. The hotel is beautiful, staff very pleasant and helpful..our room had a view of the river and the ponte de veccio. I spend ages hanging out the window looking at the view. The room was huge but had a dressing room which made up for it. The breakfast next door at the Art Hotel was lovely. I thought this a beautiful hotel and would definitely stay here again.

This is my second time staying at The Continentale, and a lot has changed. First the good, the location is top notch in front of the Ponte Vecchio and REALLY close to all the big attractions. This time I got a great deal online for a single room. The room was tiny but everything was great and modern and EXTREMELY clean the way I like it. There wasn't a view, but then again I wasn't planning on sitting in my room and watching the view. Now let's go the the bad... The staff since last year must have completely changed and not for the better. They were cold and VERY unfriendly. I asked for them to make a restaurant reservation for me and all they did was write it down and they never contacted me about it again. The next day I asked then to make another reservation for me very early in the morning, since it was my last day I really wanted to have dinner at this place. At ro

We checked into the hotel and it was in the evening. It is a small and a cozy hotel, nothing grand and huge, very intimate settings. The staff recommended us to a restaurant nearby to take care of our stomach first and it was great.

We got the penthouse which is probably the best room at this hotel. The penthouse was seriously amazing! It is bi-level, with bed and desk on the first, and bathroom, showers and bath tub on the second. The room is very lofty and you get to enjoy the view of Florence - Major view!

Very close to the center, walkable distance to the rialto and the tourist spots. Everything is just a few steps away.

Clean clean sheets, everything is clean, neat and just right. They don't overdo the details and just give you a place to chill and relax. If we have time, we would through a wine and cheese night in the room.

The staffs were quite helpful, since we stay at the penthouse, there are 2 extra flights of stairs to walk up to get to the room. They helped us haul all of our luggage and shopping bags and I can tell it is hard work.

Anyone appreciate tips, that helps too with so many stairs to get to our sky room.

Breakfast across the street at their other hotel, I think it was the Art hotel? and the breakfast was also great, with a great selection and tons of fresh juices and cheese and more! Something to look forward to everyday.

Continentale belongs to the Ferragamo hotel chains. It has a great location in the heart of Florence, it couldn't be better. It's very near Ponte vechio. Our room was very comfortable, modern and trendy.
However the service was unfriendly. The recommendation were very impersonal. They give you a list for everyone independent what you prefer for restaurant..but, some of them below to the hotel chain.
If they change this issue for sure it will be a place to stay. Enjoy Florence.