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Continentale: Traveler Reviews

4.0 of 5
Vicolo dell'Oro 6r, 50123 Florence, Italy
Hotel amenities
Continentale
Ranked #39 of 471 hotels in Florence
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315 reviews from our community

Traveler rating
    198
    85
    23
    4
    5
See reviews for
Families
24
 
Couples
175
 
Solo
13
 
Business
17
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“The service is not as Good Anymore”
3 of 5 stars Reviewed November 30, 2012

This is my second time staying at The Continentale, and a lot has changed. First the good, the location is top notch in front of the Ponte Vecchio and REALLY close to all the big attractions. This time I got a great deal online for a single room. The room was tiny but everything was great and modern and EXTREMELY clean the way I like it. There wasn't a view, but then again I wasn't planning on sitting in my room and watching the view. Now let's go the the bad... The staff since last year must have completely changed and not for the better. They were cold and VERY unfriendly. I asked for them to make a restaurant reservation for me and all they did was write it down and they never contacted me about it again. The next day I asked then to make another reservation for me very early in the morning, since it was my last day I really wanted to have dinner at this place. At ro

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Quite an amazing stay!”
4 of 5 stars Reviewed November 30, 2012

We checked into the hotel and it was in the evening. It is a small and a cozy hotel, nothing grand and huge, very intimate settings. The staff recommended us to a restaurant nearby to take care of our stomach first and it was great.

We got the penthouse which is probably the best room at this hotel. The penthouse was seriously amazing! It is bi-level, with bed and desk on the first, and bathroom, showers and bath tub on the second. The room is very lofty and you get to enjoy the view of Florence - Major view!

Very close to the center, walkable distance to the rialto and the tourist spots. Everything is just a few steps away.

Clean clean sheets, everything is clean, neat and just right. They don't overdo the details and just give you a place to chill and relax. If we have time, we would through a wine and cheese night in the room.

The staffs were quite helpful, since we stay at the penthouse, there are 2 extra flights of stairs to walk up to get to the room. They helped us haul all of our luggage and shopping bags and I can tell it is hard work.

Anyone appreciate tips, that helps too with so many stairs to get to our sky room.

Breakfast across the street at their other hotel, I think it was the Art hotel? and the breakfast was also great, with a great selection and tons of fresh juices and cheese and more! Something to look forward to everyday.

Room Tip: We booked through Visa card as all the rooms were sold out already. The penthouse was nice - but the...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisbon
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great location”
4 of 5 stars Reviewed November 21, 2012

Continentale belongs to the Ferragamo hotel chains. It has a great location in the heart of Florence, it couldn't be better. It's very near Ponte vechio. Our room was very comfortable, modern and trendy.
However the service was unfriendly. The recommendation were very impersonal. They give you a list for everyone independent what you prefer for restaurant..but, some of them below to the hotel chain.
If they change this issue for sure it will be a place to stay. Enjoy Florence.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
“great boutique hotel experience in Florence, intimate, modern, very hip, fab location and great customer service.”
4 of 5 stars Reviewed November 13, 2012

After spending two weeks @ one of the most exclusive, partial ownership palazzos in Florence, I needed a place for the last three nights before departing my favorite city. The concierge from my Palazzo called the Continentale as their recommendation. This small boutique hotel, one of the Ferragamo family group, was a lovely surprise. It's fresh, hip. very intimate (including the lounge elevator) with a taste of good,modern, Italian design. My room wasn't large but it's exciting, innovative design w/ great use of every inch was very comfortable and enjoyable. Great outdoor, rooftop bar and nooks around many corners for reading, T.V., meditation, cocktails, conversation, etc. The staff was fab, courteous and helpful. After 2 weeks of ultimate luxury, this place was a great way to spend my last 3 nights in a fun and modern Italian experience!! Wonderful location and also a great value for a wonderful experience!!

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Very nice hotel in florence”
4 of 5 stars Reviewed November 5, 2012

Continentale its on a great location in front of the ponte vechio and close to all touristic places in florence. Hotel rooms are nice , clean and confortable. On the 5 th floor they have a wonderfull lounge overlooking the ponte vechio. No doubt i would stay in the continentale if in florence again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Continentale

Also Known As:
Continentale Hotel
Continentale Hotel Florence
Continentale Florence
Address: Vicolo dell'Oro 6r, 50123 Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotels in Florence
#23 Luxury Hotels in Florence
#32 Romantic Hotels in Florence
#44 Family Hotels in Florence
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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Continentale
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