This was our second visit to this hotel, ideally located just 10 minutes walk from the train/bus station. Our room was spotlessly clean each day. The breakfast was a little hit and miss depending on the high demand for scrambled eggs. The evening food in the wine bar was OK but one evening only cold food was offered, it depends very much on who the staff member is that night, but it's a great place to sit on the terrace with a bottle of wine, viewing the Duomo before going out for a meal. Our grateful thanks go to Graziella especially. Whenever we asked a question, she had the answer, always bright and cheerful. We knew we had to catch the 7am train to leave for the airport on our final day and would miss breakfast so Graziella arranged a picnic for us and also a tea tray with kettle so we could have a hot drink before setting off.
Once again this extra special kindness rounded off a wonderful stay in Florence. So, thank you Graziella!!